DIRECTOR- SYSTEM CLINICAL INFORMATICS

Aspirus Health•Wausau, WI

About The Position

The Director of System Clinical Informatics serves as a strategic liaison representing workforce needs and collaborates with clinical and technology teams to assess, implement, and evaluate IT solutions that affect clinical care delivery. The role develops and maintains processes for ongoing electronic health record (EHR) improvements through a governance structure that engages key stakeholders across the system. The Director designs and optimizes clinical workflows using technology to improve clinical efficiency, reduce care variation, and support growth. The role develops roadmaps aligned with Aspirus’ strategic goals, care-model objectives, regulatory and accreditation requirements, quality-of-care and safety standards, and caregiver experience. As a domain expert in using IT to transform clinical practice, the Director maintains deep knowledge of healthcare, technology, and analytics, and applies an enterprise, system-wide perspective to change management and successful technology adoption. The Director partners with clinical leaders to review system-use metrics and promote effective tool use, documentation, and adoption. The role also manages the informatics practice and fosters an environment that supports staff through professional development, workflow improvement, talent and resource optimization, implementation and validation of best practices, clear communication and closed-loop feedback, real-time coaching, high-reliability methods and tools, and opportunities for staff input into decisions affecting their practice.

Requirements

Bachelor’s degree in nursing, informatics, information technology, or a related field from an accredited school.
At least 8 years of experience in healthcare, healthcare IT, or informatics.
At least 3 years of experience in a progressive informatics, education, IT, or project management leadership position within an integrated healthcare system.
Extensive experience working with Epic core systems.
Demonstrated success leading teams.
Demonstrated success driving adoption of innovative IT capabilities that deliver significant value.
Demonstrated success leading the design, development, configuration, support, and adoption of large-scale, enterprise-wide solutions, including situations requiring leadership without direct authority.
Demonstrated success using data to drive operational improvements and efficiencies.
Leadership and complex organizational management skills, including the ability to work within a highly matrixed organization with a large footprint.
Honesty, integrity, and follow-through on commitments.
Ability to manage differing perspectives and find win-win solutions.
Strong financial and analytical skills, verbal and written communication skills, problem identification and resolution skills, and decision-making ability.
Ability to develop and mentor staff.
Experience with basic strategic planning, organizational development, and business skills.
Strong organizational, prioritization, and time management skills.

Nice To Haves

Master’s degree in information systems, informatics, or business.
Informatics certification.
Current, valid Minnesota, Wisconsin, or Michigan registered nurse license, or compact license.
Epic certification in clinical modules.
ANCC certification in healthcare informatics.
Membership in professional associations such as HIMSS or ACHE.

Responsibilities

Represent workforce needs and collaborate with clinical and technology teams to assess, implement, and evaluate IT solutions affecting clinical care delivery.
Develop and maintain processes for continuous EHR improvement through a governance structure involving key system stakeholders.
Design and optimize clinical workflows using technology to improve efficiency, reduce care variation, and support growth.
Develop roadmaps aligned with strategic goals, care-model objectives, regulatory and accreditation requirements, quality and safety standards, and caregiver experience.
Lead change management and technology adoption from an enterprise, system-wide perspective, maximizing the value of technology investments in clinical care.
Partner with clinical leaders to review system-use metrics and promote effective tool use, documentation, and adoption.
Manage the informatics practice and support staff through professional development, workflow improvement, talent and resource optimization, best practices, communication, coaching, and staff participation in practice-related decisions.
Participate in the development and implementation of budgets, strategies, and standards.
Use data to drive operational improvements and efficiencies.
Recognize workflow problems, redesign processes and workflows, build customer ownership of change, and initiate and manage change.