Director Clinical Education Programs

HCA Healthcare•Nashville, TN

About The Position

The Director Clinical Education Programs is responsible for the collaborative development, management, delivery, and execution of clinical education programs for HCA’s Clinical Education Service Line. The role covers educational aspects of clinical employee orientation and onboarding, competency management, clinical professional development, and education developed through interprofessional collaboration. The Director facilitates work across workgroups and engages stakeholders to ensure course materials are developed and implemented according to HCA’s Clinical Education Service Line standards. The Director monitors compliance, risk, and performance; supports education content that meets accreditation standards; collaborates with the Instructional Design team and division education leaders; and oversees the assigned department’s financial, business development, and clinical activities in alignment with organizational strategy. The role promotes service excellence, patient-centered education, accountability, talent development, and cost-effective operations. It also contributes to strategic planning, business development, budgets, and responses to changes in healthcare delivery and regulation. Travel may be required up to 25% of the time.

Requirements

Master’s degree in Nursing or Education; if the graduate degree is not in nursing, the undergraduate degree must be in nursing.
At least 5 years of experience in an acute care facility.
At least 2 years of experience in education, organizational development, or human resources in a hospital setting.
Ability to develop course content and delivery, evaluate learners, and apply adult learning principles.
Current registered professional nurse license in the state(s) where the candidate practices, in accordance with applicable law and regulation.
Certified Nurse Educator certification required within one year of hire.

Nice To Haves

Doctorate in Nursing or Education is highly preferred.

Responsibilities

Collaboratively develop, manage, deliver, and execute clinical education programs for HCA’s Clinical Education Service Line.
Oversee education related to clinical employee orientation and onboarding, competency management, clinical professional development, and interprofessional collaboration.
Facilitate work across workgroups and stakeholders to ensure course materials follow HCA Clinical Education Service Line standards.
Monitor practices and operations for compliance with laws, regulations, guidelines, and industry practices, and communicate clinical education performance indicators.
Ensure educational content supports applicable accreditation standards, including those of The Joint Commission, Medicare, and Medicaid.
Collaborate with the Instructional Design team to establish education delivery expectations, strategies, and ongoing evaluation.
Ensure effective delivery of quality clinical education content and programs to improve clinical metrics.
Work with division education leaders to support improvement in core measures, patient safety, and service excellence through clinical education.
Provide leadership and accountability for the assigned department’s financial, business development, and clinical activities.
Ensure financial and operational metrics are accurate and presented to appropriate groups within established time frames.
Evaluate education results using key performance indicators and identify opportunities to improve customer satisfaction and patient experience.
Promote service excellence, patient-centered care, a culture of accountability, and cost-effective healthcare.
Integrate company initiatives into nursing education programs in collaboration with HCA stakeholders.
Partner with corporate, division, and hospital education teams to identify performance opportunities and training needs and develop education to address them.
Set a vision for direct reports and leadership consistent with the organization’s mission and values.
Build strategic partnerships across corporate, division, and facility teams to execute business strategies.
Attract, develop, engage, and retain talent; assist with staff interviews, selection, and evaluation as needed.
Participate in strategic planning and business development to support new services, technology advances, differentiation, and organizational growth through education programs.
Represent the organization in the community and participate in company-supported community or patient events and in-services.
Monitor healthcare-related political, legislative, regulatory, technological, delivery, and market developments and support organizational responses through clinical education.
Operate within the annual budget; manage labor, position control, scheduling, productivity, and compliance with policies and procedures.
Participate in developing long- and short-range operational and capital budgets aligned with business objectives.
Collaborate with division VPs of Clinical Education to improve nursing practice through clinical education and competency management.
Apply adult education theory and evaluation methodologies, such as Kirkpatrick, to develop and refine educational content and programs.
Travel up to 25% of the time.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits
Wellbeing support, including free counseling and referral services
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service
Employee Stock Purchase Plan
Flexible spending accounts
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
Tuition assistance, student loan assistance, certification support, dependent scholarships, and partnership with Galen College of Nursing
Fertility and family-building benefits and adoption assistance
Life insurance and supplemental health protection plans
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts