Director, Case Manager eDiscovery- Technology Consulting

FTI Consulting•Washington, DC

About The Position

The Director, Case Manager eDiscovery is part of FTI Consulting’s Technology practice, which provides professional consulting services to corporations and law firms. The practice coordinates document review and production using platforms such as Relativity, Nuix Discover, and Reveal. Directors manage multiple aspects of client matters and work in collaborative, deadline-driven settings. The role calls for clear communication, logical and organized thinking about processes and data, flexibility across teams and projects, attention to detail, a willingness to learn, and the ability to develop solutions to difficult problems. Travel to client sites and FTI offices may be required as needed. The role offers exposure to the range of FTI Consulting Technology service lines, opportunities to work with senior leadership, and challenging projects that encourage creative problem-solving. FTI Consulting describes its culture as open and collaborative, with an emphasis on diversity, recognition, and professional development.

Requirements

Bachelor’s degree required.
At least 6 years of relevant experience using eDiscovery technology, such as Relativity, Nuix Discover, and/or Reveal.
At least 6 years of legal, electronic discovery, or case management experience.
Ability to travel to clients and FTI offices as needed.
Must be currently authorized to work in the United States on a full-time basis; visa sponsorship is not provided.
Strong verbal and written communication skills and the ability to explain complex concepts clearly.
Ability to think logically and in an organized way about processes and data.
Ability to work flexibly with different teams, projects, and client demands.
Attention to detail and commitment to high-quality client service.

Nice To Haves

Strong proficiency with Windows and related software, such as Microsoft Excel.
Familiarity with Microsoft Access and SharePoint.
Moderate knowledge of technology, computers, and computer networking.
Excellent verbal and written communication and client-interface skills.
Experience providing outstanding client service in demanding, deadline-driven situations.

Responsibilities

Plan and drive projects, including setting agendas and timelines, leading internal and external discussions, managing tasks, and monitoring deadlines.
Serve as a primary point of contact for clients and counsel, manage expectations, and develop processes to meet client goals.
Collaborate with multiple teams to ensure smooth task completion and handoffs.
Ensure work is delivered to a high standard through quality-control checklists and within established timeframes.
Manage project staffing and resource allocation.
Manage expenditures against budget estimates and communicate with clients and project teams about scope and modifications.
Identify risks and work with the team to implement mitigation processes.
Introduce additional FTI services to clients when their needs indicate an opportunity.
Provide high-quality client service in demanding, deadline-driven situations.
Maintain a professional image within the firm and when representing the firm externally.