US-Director, Career Journeys

CASE•Washington, DC

1d•Hybrid

About The Position

The Director, Career Journeys leads CASE programs that create entry points into the advancement profession and support participants’ continued progression after those programs end. The position oversees the CASE Advancement Internship Program, develops graduate-entry and mid-career pathways, and maps programs to the CASE Competency Model and Career Journey Framework. The role aims to help participants demonstrate relevant capabilities and identify a clear next step in their careers, while growing program financial strength without losing sight of the programs’ mission. The Director is responsible for program design and operations, competency-based outcome reporting, participant and alumni continuity, and partnerships with host institutions and other organizations. The position is directly accountable for the internship program’s annual revenue and net contribution goals, as well as pipeline outcomes such as placement quality, host satisfaction, retention, and participant progression. The Director develops and manages annual budgets and works across CASE’s Education division and other teams to connect participants with the broader professional community and CASE offerings. The position supervises one Talent Operations and Systems Coordinator and represents CASE at conferences and career-focused forums. It is based in Washington, DC, with a hybrid arrangement of three days in the office and up to two days working from home after four weeks of employment. Only local candidates are considered. Travel to approved conferences and site visits is required.

Requirements

Bachelor’s degree required.
Seven years of program planning experience required.
Demonstrated interest in advancing education in the not-for-profit sector.
Strong commitment to contributing to an organizational culture that celebrates diversity and inclusion.
Understanding of and interest in engaging with a broad range of cultures and countries.
Strong organizational and time-management skills, including the ability to manage several projects simultaneously.
Outstanding interpersonal, communication, and problem-solving skills for coordinating details across varied levels of internal and external professionals.
Ability to think in systems and connect programs into a coherent progression for participants.
Aptitude for working with and managing significant budgets while attending to program-management details.
Strong computer and data skills, including comfort with systems for tracking participants, hosts, and outcomes over multiple years.
Ability to travel to represent CASE at conferences and conduct site visits in connection with the contracting process.

Nice To Haves

Master’s degree preferred.
Experience designing or managing early-career, internship, fellowship, or workforce-development programs preferred, including demonstrated success growing program scale and financial performance.
Familiarity with competency frameworks, curriculum mapping, or learning design, with the ability to translate program content into evidenced capability.
Volunteer-management experience preferred.
Knowledge of educational advancement or campus experience preferred.

Responsibilities

Direct annual recruitment and program operations for the global CASE Advancement Internship Program, using internal resources, partnerships, and CASE volunteers.
Develop programs and pathways that promote advancement as a career, including routes for graduate entrants and professionals entering at mid-career.
Identify and develop partnerships that increase the visibility and reach of entry programs; oversee pilots, program expansion, and launches in new regions.
Design recruitment and program delivery to reach a broad range of institutions, regions, and communities.
Map talent management programs to the CASE Competency Model, identifying competencies, proficiency levels, and evidence of development.
Apply the Career Journey Framework to program design and sequencing, maintain program mappings as programs and frameworks evolve, and contribute practitioner insights to framework stewardship.
Produce competency-based reporting on participant outcomes for member institutions, host supervisors, and CASE colleagues.
Maintain relationships with participants after program completion and connect them with CASE membership, education offerings, and the wider professional community.
Build and steward an alumni community across cohorts, regions, and years, developing it as a source of volunteers, mentors, host supervisors, and advocates.
Coordinate with Education colleagues to create specific transitions from entry programs into conferences, institutes, and online programming.
Track participant progression over time, including retention and career movement, and report on the long-term contribution of programs to the advancement talent pipeline.
Cultivate host institutions as ongoing partners and connect them with CASE’s broader education portfolio.
Manage annual revenue and net contribution goals for the CASE Advancement Internship Program alongside pipeline outcomes, including placement quality, host satisfaction, retention, and participant progression.
Improve program revenue and margin through approaches such as scale, regional expansion, pricing, sponsorship or underwriting, and operational efficiency, while protecting program reach and placement quality.
Report downstream program contributions, including conversions to CASE membership, conferences, online programming, and custom training.
Develop, obtain approval for, and manage annual budgets for talent pathway programs; use resources and expenditures responsibly.
Work cooperatively with CASE staff, volunteer groups, senior leaders, and host-institution talent leaders.
Partner with Marketing and Business Development to align CASE Career Central with the Career Journey Framework and competency taxonomy.
Coordinate with colleagues delivering CASE conferences, workshops, institutes, and online programs worldwide to share expertise and support participants’ progression into the wider portfolio.
Maintain contact with CASE volunteers and members to solicit feedback, improve satisfaction, and cultivate potential members and volunteers.
Speak and present at CASE functions and student, graduate, and career-focused forums; travel to approved conferences to support regional conferences, volunteers, and host and candidate recruitment.
Supervise the direct-report staff member, including hiring, training, ongoing communication, and evaluation.
Ensure program design, recruitment, and partnerships extend CASE’s reach across institutions and regions, and model this commitment for colleagues.
Perform other duties and responsibilities as assigned by the supervisor.