US-Director, Career Journeys

CASE•Washington, DC

3d•$110,000 - $115,000•Hybrid

About The Position

The Director, Career Journeys leads CASE programs that create entry points into the advancement profession and supports participants’ progression after their programs end. This includes directing the CASE Advancement Internship Program, developing graduate-entry and mid-career pathways, and aligning programs with the CASE Competency Model and Career Journey Framework. The role ensures that participants develop demonstrable capabilities and have clear next steps into the profession and CASE’s broader education and membership offerings. The Director is responsible for growing program financial performance while preserving the programs’ mission and reach. The role owns annual revenue and net contribution goals for the internship program, manages program budgets, and reports on both financial performance and outcomes such as placement quality, host satisfaction, participant progression, and long-term contribution to the advancement talent pipeline. It also cultivates alumni and host institution relationships, builds partnerships, and coordinates pathways into CASE conferences, institutes, online programming, and other offerings. The position supervises one Talent Operations and Systems Coordinator and works with CASE staff, volunteers, host institutions, and colleagues across the Education division, Marketing, and Business Development. It represents CASE at conferences and career-focused forums and travels to support regional conferences, volunteers, host institutions, and candidate recruitment. The position is based in Washington, DC, on a hybrid schedule requiring three days in the office; only local candidates are considered.

Requirements

Bachelor’s degree required.
Seven years of program planning experience required.
Demonstrated interest in advancing education in the not-for-profit sector.
Strong commitment to contributing to an organizational culture that celebrates diversity and inclusion.
Understanding of and interest in engaging with a broad range of cultures and countries.
Strong organizational and time-management skills, including the ability to manage several projects simultaneously.
Outstanding interpersonal, communication, and problem-solving skills for coordinating details across varied levels of internal and external professionals.
Ability to think in systems and connect programs into a coherent progression for participants.
Aptitude for working with and managing significant budgets while attending to program-management details.
Strong computer and data skills, including comfort with systems for tracking participants, hosts, and outcomes over multiple years.
Ability to travel to represent CASE at conferences and for site visits in conjunction with the contracting process.
Ability to develop a deep understanding of CASE, its policies and procedures, culture, and regional and divisional interdependencies.
Understanding of and respect for organizational systems and workflows.

Nice To Haves

Master’s degree preferred.
Experience designing or managing early-career, internship, fellowship, or workforce development programs, including demonstrated success growing a program’s scale and financial performance.
Familiarity with competency frameworks, curriculum mapping, or learning design, with demonstrated ability to translate program content into evidenced capability.
Volunteer management experience preferred.
Knowledge of educational advancement or campus experience preferred.

Responsibilities

Direct annual recruitment and program operations for the global CASE Advancement Internship Program.
Develop programs that promote and develop advancement as a career choice, including pathways for graduate entrants and professionals entering from other fields at mid-career.
Identify and develop partnerships that increase the visibility and reach of entry programs; oversee pilots to expand existing programs and launch them in new regions.
Design recruitment and program delivery to reach the breadth of institutions, regions, and communities served by CASE.
Map talent management programs to the CASE Competency Model, defining developed competencies, proficiency levels, and evidence of development.
Apply the Career Journey Framework to program design and sequencing, and maintain program mappings as programs and frameworks evolve.
Contribute practitioner insight from program delivery to the stewardship of the Competency Model and Career Journey Framework.
Produce competency-based reporting on participant outcomes for member institutions, host supervisors, and CASE colleagues.
Maintain relationships with participants after their programs conclude and establish pathways into CASE membership, education offerings, and the professional community.
Build and steward a cross-cohort alumni community as a source of future volunteers, mentors, host supervisors, and advocates.
Coordinate with Education division colleagues to create specific transitions from entry programs into conferences, institutes, and online programming.
Track participant progression, including retention in the profession and career movement, and report on program contributions to the advancement talent pipeline.
Cultivate host institutions as continuing partners and connect them with CASE’s broader education portfolio.
Meet annual revenue and net contribution goals for the CASE Advancement Internship Program while remaining accountable for pipeline outcomes, placement quality, host satisfaction and retention, and participant progression.
Improve internship program revenue and margin through scale, regional expansion, pricing, sponsorship or underwriting, and operational efficiency without narrowing program reach or lowering placement quality.
Report on downstream program contributions, including conversions to CASE membership, conferences, online programming, and custom training.
Develop, obtain approval for, and manage annual budgets for talent pathway programs; use resources and manage expenditures responsibly.
Work cooperatively with CASE staff and volunteer groups, including senior leaders and host-institution talent leaders.
Partner with Marketing and Business Development to align CASE Career Central with the Career Journey Framework and competency taxonomy.
Coordinate with colleagues delivering CASE conferences, workshops, institutes, and online programs worldwide to share expertise and support participant transitions into the wider portfolio.
Maintain contact with CASE volunteers and members to solicit feedback, enhance satisfaction, and cultivate potential members and volunteers.
Speak and present at CASE functions and at student, graduate, and career-focused forums.
Travel to approved conferences to support regional conferences, volunteers, and host and candidate recruitment; travel for site visits as required.
Supervise the directly reporting staff member, including hiring, training, ongoing communication, and evaluation.
Ensure program design, recruitment, and partnerships extend CASE’s reach across institutions and regions, and model this commitment for colleagues.
Perform other duties and responsibilities as assigned by the supervisor.

Benefits

Vacation and sick leave
Paid holidays
Health insurance
Dental insurance
Life insurance
Long-term and short-term disability insurance
Flexible spending plans
Employee assistance plan
Legal resources plans
Tuition reimbursement
Participation in CASE’s retirement plan
Eligibility for the Public Service Loan Forgiveness (PSLF) program
Alternative work arrangement: after four weeks of employment, eligible staff may work from home up to two days per week and in the office three days per week.