Director, Care Management & Social Services

CHOC • Orange, CA

81d • $154,918 - $255,590 • Onsite

About The Position

The Director of Care Management & Social Services is responsible for the operations of CHOC Children's Case Management and Social Services Departments. Works with various systems and departments to ensure improvements in coordination of care and care delivered across the continuum. Administers all patient care services including oversight and development of processes related to complex patient and family psychosocial issues provided by the Case Management and Social Services Department. Serves as a resource to CHOC and the community regarding services provided by the departments.

Requirements

• Minimum five (5) years of clinical experience.
• At least three (3) years of management experience.
• Graduation from an accredited school of Registered Nursing.
• Bachelor’s degree in Healthcare.
• Master’s degree in health care or business.
• Experience with process improvement, analysis, and change implementation of business processes.
• Advanced communication and interpersonal skills with all levels of internal and external customers.
• Sufficient analytical ability to interpret cost data.
• Ability to develop, prepare and/or interpret graphics, statistics, and financial data.
• Mental stability to sufficiently cope with complex problems relative to patients, staff, physicians, visitors, or external agencies.
• Independent judgment required to solve complex clinical problems.
• Ability to develop strategies to cope with changing health care environment and balance patient care institutional needs in relation to available resources.
• Competent in Microsoft Office products including Word, Excel, and MS project.
• Ability to set goals and judge results in accordance with the highest standards.
• Ability to advance care through development of new ideas and technology.
• Ability to promote teamwork to achieve CHOC’s mission.
• Ability to understand and exceed customer expectations.
• Basic Life Support (BLS) – required within 30 days of employment or transfer.
• Registered Nurse – CA (RN).

Nice To Haves

• Experience in Case Management, Managed Care, or Community Clinic setting.
• Bilingual.
• Demonstrates desire and ability to work with children and families in a multi-cultural environment.
• Certified Pediatric Nurse (CPN).

Responsibilities

• Oversee the operations of CHOC Children's Case Management and Social Services Departments.
• Improve coordination of care and care delivered across the continuum by working with various systems and departments.
• Administer all patient care services, including oversight and development of processes for complex patient and family psychosocial issues.
• Serve as a resource to CHOC and the community regarding services provided by the departments.

Benefits

• CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Director