Director, Business Management Lead

TD • New York, NY

1d • $220,000 - $260,000

About The Position

The Director, Business Management Lead establishes and runs the management system for TDS AI & Data Technology, including portfolio management, FinOps and planning; metrics, value and governance; communications and engagement; and the leadership operating rhythm, including technology risk, controls and audit management. This is a strategic partnership role supporting the Head of AI & Data Technology by translating strategy into an integrated operating plan, surfacing decisions requiring leadership attention, and ensuring commitments are delivered.

The role leads budget, forecasting and change-the-business/run-the-business views; manages headcount, hiring and contingent labor; provides transparency into vendor, cloud, token and total-cost-of-ownership economics; and runs annual planning and investment prioritization. It maintains consolidated oversight of risks, control obligations, audit findings and regulatory commitments, coordinating with relevant risk, cybersecurity, compliance, legal and audit teams and tracking actions through closure.

The Director defines measures of delivery, adoption, quality, risk, cost and impact; coordinates value estimation and realization; ensures investments have accountable owners and current forecasts; runs leadership reviews and decision forums; integrates financial, delivery, workforce, value and risk information; and owns communications about strategy, priorities and outcomes. The role also partners with HR on organization design, recruiting and succession, and leads and develops the Business Management team.

The general role description states that the Director supports a significant business area, product group, platform, service or capability; works autonomously with business and technology leaders; integrates technology resources to deliver solutions; and typically reports to an executive. The position is based in New York, New York, and lists 40 hours.

Requirements

• Significant experience in business management, a COO function, technology portfolio management, technology finance, transformation, or technology risk and controls.
• Proven record supporting a senior technology executive and leadership team.
• Strong knowledge of investment planning, forecasting, value realization and workforce planning across employees and contingent labor.
• Understanding of technology controls, issue management, remediation and audit-response processes.
• Ability to understand cloud, software, data, AI and vendor economics well enough to challenge assumptions.
• Strong analytical, executive-communication and influencing skills.
• Experience leading finance, portfolio, governance or risk professionals.
• Proficiency with BI and analytics tools such as Power BI, Sigma, Alteryx and Tableau.
• Strong knowledge of Microsoft Office, particularly Excel and PowerPoint.
• Undergraduate degree or technical certificate.
• 10+ years of related experience.
• Expert knowledge of business and bank technology standards, including infrastructure, architecture, processes and applications, from a strategic perspective, and experience managing or directing teams and projects.
• Sound knowledge of external competition and emerging, industry or market trends relevant to the business.
• Understanding of strategic direction, including financials, and ability to champion alliances and operational improvements.

Nice To Haves

• AI or Copilot usage is a major plus.
• Experience supporting an AI, data or platform-technology organization in capital markets or another regulated environment.
• Familiarity with AI investment economics, including model consumption, cloud, licensing and third-party data.
• Degree in business, finance, technology or a related field; a graduate qualification is an asset.
• Graduate degree preferred.

Responsibilities

• Lead budget, forecasting and change-the-business/run-the-business views.
• Manage headcount, hiring and contingent labor.
• Provide transparency into vendor, cloud, token and total-cost-of-ownership economics.
• Run annual planning and investment prioritization.
• Maintain a consolidated view of risks, control obligations, audit findings and regulatory commitments.
• Coordinate risk, control and audit matters with Technology Risk, Cybersecurity, Compliance, Legal and Internal Audit; track actions to closure with clear escalation and evidence.
• Define OKRs, KPIs and KRIs covering delivery, adoption, quality, risk, cost and impact.
• Coordinate value estimation and realization, and ensure investments have accountable owners and current forecasts.
• Run leadership reviews, steering and decision forums; track decisions and actions to completion.
• Integrate financial, delivery, workforce, value and risk information into a unified management view.
• Own communications about strategy, priorities and outcomes, including newsletters, demos, roadshows and technology forums.
• Partner with HR on organization design, recruiting and succession.
• Lead and develop the Business Management team.
• Support the Head of AI & Data Technology and leadership team by translating strategy into an integrated operating plan and ensuring commitments are delivered.
• Oversee technology resources and collaborate with business and technology leaders to deliver agreed solutions or services within planned forecasts and cost estimates.

Benefits

• Base salary and variable compensation or incentive awards, potentially including cash and/or equity awards.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO and Holiday PTO.
• Banking benefits and discounts.
• Career development and reward and recognition.
• Training programs, an online learning platform and mentoring programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director