Director, Business Development - CRO Services

United Biosource Corporation•Boston, MA

3d•Remote

About The Position

The Director, Business Development is a key member of UBC’s Global Business Development team, responsible for creating and sustaining business growth for Safety and Evidence Development in an assigned territory. The role supports business development from opportunity identification through contract award and execution, and builds and maintains high-touch relationships with prospective and current customers and UBC colleagues. The position promotes UBC’s Evidence Development and Safety & Risk Management services. Evidence Development offerings include real-world evidence generation consulting, decentralized and hybrid studies, patient and site recruitment, real-world data access and technology, post-marketing requirement studies, retrospective database research, observational studies, outcomes research, and certain interventional research. Safety & Risk Management offerings include REMS and epidemiology consulting, risk management plans, pharmacovigilance outsourcing, safety case processing, safety writing and aggregate reporting, and signal detection. The Director prospects for sales opportunities, leads outreach and marketing efforts, meets annual RFP and sales quotas, develops account plans and call cadences, and manages opportunities, proposals, and customer expectations. The role coordinates with operations and other company resources, organizes client meetings, maintains Salesforce.com records, and works to achieve customer satisfaction. Travel is approximately 25%.

Requirements

Bachelor’s degree in a related field, MBA, or other business/management training.
Unquestionable personal and professional integrity.
At least 4 years of prior biopharma services sales experience or related experience.
Solution-oriented mindset and consultative style.
Motivated self-starter with a proven ability to work successfully in a remote environment.
Strong networking capabilities.
Proven experience supporting the development and delivery of compelling proposals.
Demonstrated performance with large, medium, and small biopharmaceutical accounts.
Strong understanding of the evidence market and patient experience.
Strong account management acumen.
Demonstrated knowledge of services or capabilities similar to those offered by UBC.
Effective communication skills across multiple organizational levels.
Ability to lead supporting teams through the entire sales process.
Proven ability to manage projects against deadlines.
Experience developing internal and external relationships and industry networks.
Ability to use sound judgment to plan and accomplish goals with limited supervision.
Excellent attention to detail and ability to manage multiple priorities simultaneously.
Experience with and appreciation of Salesforce.com as an organization’s single source of truth for customer-centric data.

Responsibilities

Prospect and identify sales opportunities for UBC’s Evidence Development and Safety & Risk Management segments.
Conduct active prospecting and networking, and lead marketing campaigns targeting clients.
Achieve annual RFP and sales quotas for the assigned territory.
Develop client call cadences to achieve objectives and support effective account management.
Establish, nurture, and grow senior-level client relationships, both internally and externally.
Develop account plans and partnerships, as appropriate, and maintain accurate records in Salesforce.com.
Engage regularly with operations team members and understand capabilities, capacity, and relevant timelines.
Identify and communicate the win strategy for individual opportunities.
Understand and manage customer expectations.
Collaborate with company resources to achieve superior customer satisfaction and act as the voice of the customer.
Organize and manage key client meetings, including bid defenses, governance meetings, and check-ins.
Evaluate proposals and budget quotations for assigned accounts to ensure they address the opportunity and customer needs.
Attend professional meetings, conferences, and trade shows as needed.
Aspire to exceed stated goals.
Perform other duties as required by management.