Director, Business Development - Telecommunications

MarketSource inc•Virtual,
•$80,000 - $110,000

About The Position

The Director of Business Development focuses on selling new managed sales engagements to existing enterprise clients. The role is responsible for prospecting for new business, managing client relationships, identifying opportunities, and creating value through competitive differentiation and consultative dialogue. The Director develops and executes sales strategies and tactical plans aligned with business-unit growth expectations, manages sales opportunities and pipelines, and contributes to revenue, profitability, and expense management. The position also represents MarketSource’s managed sales solutions and value proposition to prospects and clients, supports internal sales initiatives, manages client commitments, and documents successful practices and methodologies. Travel is required, with frequency increasing based on assignment.

Requirements

  • Bachelor’s degree in business administration, marketing, a related field, or equivalent experience.
  • Ten years of experience, including five or more years selling strategic, high-value, enterprise-class services.
  • Experience managing and closing services engagements of $1 million or more with enterprise companies.
  • Customer-first mindset, high EQ, and executive presence.
  • Strong sales ability, problem-solving skills, and responsiveness.
  • Ability to conduct digital and in-person sales presentations.
  • Energetic, positive communication skills that engage, motivate, and influence outcomes.
  • Ability to operate in a high-energy, quota-driven, evolving sales environment.
  • Ability to multitask, prioritize, and manage time effectively.
  • Adherence to activity-reporting requirements.
  • Proficiency in Microsoft Office, digital sales tools, CRM applications, and SFDC.
  • Advanced understanding of indirect, direct, and multichannel selling motions and strategy.
  • Ability to communicate effectively with executive leaders, including boards of directors, CSOs, CROs, and VPs of Sales.
  • In-depth understanding of multichannel sales strategy for enterprise companies, partner ecosystems, and multi-tiered channel distribution.

Nice To Haves

  • MBA.
  • Business Process Outsourcing (BPO) experience.
  • Experience with direct and indirect channel sales strategy relating to technology, finance, telecommunications, healthcare, and manufacturing companies.

Responsibilities

  • Meet and exceed sales targets for existing client accounts through renewals, expansion, and upselling.
  • Serve as the primary liaison between enterprise clients and internal sales account teams, aligning sales efforts with customer expectations and collaborating with marketing on lead-generation strategies.
  • Collaborate with account teams, client services, and finance to create agreements and align deal structures with corporate financial goals.
  • Identify opportunities to expand into existing or new industries and verticals where managed sales solutions can be applied.
  • Provide intelligence about competitors and their market offerings.
  • Collaborate with client services, finance, sales operations, and marketing to ensure company capabilities align with market demand.
  • Participate in industry events, webinars, and conferences to build credibility and attract potential clients.
  • Identify and develop strategic relationships with technology, advisory, consulting, and enterprise service providers that may generate managed sales opportunities.
  • Maintain knowledge of MarketSource managed sales solutions and value proposition, and align them with prospects’ and customers’ business needs and initiatives.
  • Develop and execute individual sales strategies and tactical plans for opportunity, pipeline, and revenue growth in line with business-unit strategy.
  • Manage new-business revenue, profitability, and expenses as a MarketSource sales subject matter expert.
  • Partner with internal stakeholders to develop opportunities in accordance with the MarketSource sales process.
  • Maintain a robust sales pipeline and meet pipeline conversion ratios and other opportunity-management metrics.
  • Provide leadership, support, and updates to internal stakeholders supporting sales initiatives.
  • Use MarketSource’s customer relationship management process to manage territory, sales activity, and forecasts accurately.
  • Document best practices, case studies, and methodologies related to wins in the assigned market segment.
  • Manage client commitments and expectations internally and externally.
  • Identify, solicit, develop, and close MarketSource managed-services or BPO engagements.
  • Develop and navigate executive business relationships.
  • Manage and close large enterprise services engagements.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) and Roth plan.
  • Basic and supplemental life and AD&D insurance.
  • Short- and long-term disability.
  • Health and dependent care spending accounts (HSA and DCFSA).
  • Transportation benefits.
  • Employee Assistance Program.
  • Paid time off, vacation, or sick leave.
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