Director, Bursar Office Systems

Endicott College•Evanston, IL

3d•Onsite

About The Position

Assist with the overall operations of student financial services, billing, receivables, payments, and loan receivables of the College. More specifically to be responsible for the system integrity of the Workday Student (WDS) application, and all other applications that support the Bursar’s Office, such as United Health Professionals, ECSI, and Nelnet. Endicott College is a vibrant community located on Boston’s North Shore, with a beautiful oceanfront campus in Beverly, Massachusetts. We’re known for combining academic excellence with hands-on learning, and we take pride in fostering a supportive environment for both students and employees. Working at Endicott means joining a close-knit campus community where your contributions matter and where collaboration, creativity, and professional growth are valued.

Requirements

Bachelor’s Degree in Accounting or equivalent experience.
10 years of Experience working in Student Accounts Receivable.
Knowledge of Higher Ed principles, practices, procedures and Federal and State regulations.
Hands-on experience with an integrated database.
Strong organizational skills and the ability to multi-task.
Excellent written and oral communication skills.
Ability to communicate and interact effectively with other departments on campus.
Ability to work effectively with a diverse population.
Familiar with the Google suite of products.
Proficiency with Microsoft Office products.
Excellent customer service skills.

Nice To Haves

Workday Experience preferred.

Responsibilities

Workday administrator responsible for implementing Workday delivered integrations, inbound EIB integrations and out bound EIB integrations.
Work cross functionally with offices across campus that contribute to the final student billing statement.
Maintain tuition and fee rate, billing parameters and refund tables.
Implement and maintain all aspects of e-billing and e-payment
In the absence of the Bursar and Director, first line supervisor of the Bursar’s Office
Ensure Technical Compliance with Federal and State regulations.
Disburse Financial Aid to student accounts according to federal and college policies.
Maintain communications with students/families through Adhoc functionality of WDS
Coordinate with Director of Student Accounts all billing and collection related to Federal Perkins Loan and Endicott No Interest Loans with external service provider to ensure compliance with federal regulations.
Update website, catalogs, brochures and all Workday business processes (onboarding)
Process data for transfer to ECSI for the production of 1098T forms.
Develop Workday reports for assisting the Student Accounts Staff in collections of the College receivable.
Developing Workday Reporting for various offices across campus in regards to a student’s financial status.
Serve as a point of contact from collection agencies and third-party vendors.
Contributes to the overall success of the Bursar’s Office by performing all other essential duties and responsibilities as assigned.