Director, Auto Product Monitoring

Liberty Mutual•${34271}-Remote), MA

About The Position

Liberty Mutual is seeking a Director I, Product Analysis to lead its Auto Product Monitoring team within the Auto Product Management and Execution team. The role partners with stakeholders to analyze and inform current Auto programs for USRM, supporting profit and growth goals and helping shape current and future pricing programs. The leader manages a team of analysts responsible for defining key metrics, analyzing and visualizing new product results, identifying trends, maintaining stakeholder relationships across USRM, and informing future product rollouts. The position also leads AI initiatives in Auto Monitoring to broaden and deepen monitoring capabilities. It is hybrid for candidates who live within 50 miles of a main hub and available fully remote to candidates located more than 50 miles from a main office hub.

Requirements

Bachelor's degree in business, economics, or another quantitative field.
At least 6 years of relevant work experience; typically 8 years or more.
Proficiency in Excel, PowerPoint, and data analysis software.
Proficiency in and understanding of AI use cases applied to monitoring and analysis.
Strong planning, organization, analytical, decision-making, and communication skills.

Nice To Haves

Leadership experience and experience directly managing others.
Prior Personal Lines Auto experience.

Responsibilities

Lead analysts in providing in-depth analysis of state program launches and overall program performance.
Coach, provide feedback to, and support development opportunities for team members.
Sign off on top-line monitoring—including close ratio, premium levels, and mix—for a leading Personal Lines Auto product, ensuring a successful launch and communicating initial results to the broader organization.
Provide analysis and timely product-performance updates to stakeholders, including the Director of State Operations, USRM Auto Leadership, Modeling, Risk Analytics, and APME colleagues.
Build processes, visuals, tools, and approaches to understand preliminary market results.
Use AI tools and capabilities to expand monitoring across Auto products.
Collaborate with Data Strategy & Reporting and the Data Office to ensure monitoring datasets and reports are available on Day 1.
Offer insights into the design and expectations of future product launches.