Director, Auto Product Monitoring

Liberty Mutual Insurance•Boston, MA

8d•$120,000 - $225,000•Hybrid

About The Position

Liberty Mutual is seeking a Director I, Product Analysis to lead its Auto Product Monitoring team within the Auto Product Management and Execution team. The role partners with stakeholders to analyze and inform the latest Auto programs for USRM, supporting profit and growth goals and helping shape current and future pricing programs. The Director leads a team of analysts responsible for defining key metrics, analyzing and visualizing new product results, identifying trends, maintaining stakeholder relationships across USRM, and informing future product rollouts. The role also leads AI initiatives in Auto Monitoring to broaden and deepen monitoring capabilities. Candidates within 50 miles of a main hub work in a hybrid arrangement; full-time remote work is available to candidates located more than 50 miles from a main office hub.

Requirements

Bachelor's degree in business, economics, or another quantitative field.
At least 6 years of relevant work experience; typically 8 years or more.
Proficiency in Excel, PowerPoint, and data analysis software.
Proficiency in and understanding of AI use cases applied to monitoring and analysis.
Strong planning, organization, analytical, decision-making, and communication skills.

Nice To Haves

Leadership experience and direct management of others.
Prior Personal Lines Auto experience.

Responsibilities

Lead analysts in providing in-depth analysis of state program launches and overall program performance.
Coach team members and provide feedback and development opportunities.
Sign off on top-line monitoring—including close ratio, premium levels, and mix—for a leading Personal Lines Auto product, ensuring launch excellence and communicating initial results to the broader organization.
Provide analysis and timely product performance updates to key stakeholders, including the Director of State Operations, USRM Auto Leadership, Modeling, Risk Analytics, and Auto Product Management and Execution team members.
Build best-in-class processes, visuals, tools, and approaches for understanding preliminary market results.
Use AI tools and capabilities to expand monitoring across Auto products.
Collaborate with Data Strategy & Reporting and the Data Office to ensure appropriate monitoring datasets and reports are available on Day 1.
Offer insights into the design and expectations of future product launches.