Director, Transactional Risk Monitoring

Priority Technology Holdings, LLC• Remote, US,

1d•$125,000 - $150,000•Remote

About The Position

Priority Commerce is a financial technology company whose platform combines payables, acquiring, banking, and treasury solutions. The Director, Banking, Treasury & Platform Transactional Risk Monitoring owns day-to-day fraud and credit risk monitoring for Priority’s Banking, Treasury & Platform services. Priority operates through a program manager model: Priority onboards program managers, which then onboard the businesses and consumers who transact. The role is accountable for monitoring risk at both the program manager and underlying accountholder levels, including card issuing programs. The director owns risk outcomes for assigned product lines and balances revenue growth, customer experience, and risk. The role drives transaction alerts and investigations through resolution, manages accountholder credit exposure, tunes monitoring controls, reports on risk performance, and works with partner banks and internal product and engineering teams. It also documents monitoring procedures and helps prepare the program to scale with analyst support. BSA/AML awareness is required where it intersects with fraud and credit risk, in partnership with the Compliance team and partner banks. The position is remote, with Georgia, New York, and Tennessee preferred. The compensation range is $125,000–$150,000.

Requirements

10 or more years of experience in banking fraud risk, credit risk, or transaction monitoring.
Demonstrated ownership of day-to-day transaction risk monitoring, including working alerts and cases through resolution.
Track record of reducing fraud or credit losses through rule tuning, model calibration, or policy changes, supported by data.
Experience with fraud detection, case management, or credit decisioning systems.
Experience supporting a card issuing program, including familiarity with bank oversight processes, disputes, and chargeback procedures.
Ability to work independently in a fast-moving, high-volume caseload environment.
Strong analytical skills and comfort analyzing transaction and account data and translating patterns into policy or rule changes.
Clear written and verbal communication skills, including comfort corresponding with partner banks on routine fraud and credit matters.
Bachelor’s degree in Finance, Business, Statistics, or a related field, or equivalent experience.

Nice To Haves

Experience in a bank, fintech, payments company, or embedded banking/BaaS environment.
Experience monitoring risk across a multi-layer program structure, such as a program manager, ISO, or platform model with sub-merchants, businesses, or consumers onboarded beneath an intermediary.
Familiarity with payments and treasury products, such as ACH, wires, card transactions, or embedded banking.
Working knowledge of BSA/AML fundamentals.

Responsibilities

Own day-to-day fraud and credit risk transaction monitoring across Priority’s Banking and Treasury Platform, including alert review, investigation, case disposition, and loss mitigation.
Monitor risk at both the program manager level and the underlying business or consumer accountholder level.
Review daily transaction, account, and case activity to identify fraud rings, loss trends, and credit deterioration, and drive alerts to resolution.
Manage accountholder credit exposure by applying underwriting criteria, tracking exposure limits, and executing account review triggers at both program manager and end-accountholder levels.
Support card issuing programs by monitoring card-present and card-not-present activity and managing dispute and chargeback trends.
Tune and calibrate monitoring rules and scoring models to reduce false positives and losses while preserving customer experience, and recommend enhancements as the platform scales.
Build and maintain fraud and credit loss reporting and dashboards for leadership, including loss rates, alert volumes, recovery rates, and key risk indicators.
Respond to partner bank inquiries about fraud and credit risk and provide reporting and updates according to bank requirements.
Partner with product and engineering teams to close control gaps and inform product decisions that affect fraud or credit exposure.
Document monitoring procedures and prepare the team to add analyst support as alert volume grows.
Maintain awareness of BSA/AML and regulatory obligations as they relate to fraud and credit risk, partnering with Compliance and partner banks on applicable requirements.