Director, ATM and Safety Performance

NAV CANADA•Ottawa, ON

13d•Hybrid

About The Position

Reporting to the Assistant Vice President, Strategy Realization, the Director ATM and Safety Performance is responsible for the development and delivery of the corporate performance management framework. The Director is responsible for deploying best practice project valuation, solution design, implementation, planning, monitoring, tracking, and reporting, to support NAV Canada’s corporate performance initiatives for continuous improvement of productivity and safety. The position promotes corporate and operational performance improvement through strategic priorities, initiatives, plans, analyses and recommendations related to trends, underlying themes and concepts.

Requirements

Degree in an area related to business performance (Business Administration, Public Administration, Statistics, etc.) or equivalent experience and skills.
10 years of experience in organizational development, business case analysis and project management, preferably in the Air Navigation service industry.
Demonstrated experience developing and implementing a corporate performance framework, utilizing a balanced approach to develop performance objectives, measures and KPIs.
Demonstrated experience in designing complex quantitative and qualitative analyses that identify trends and gaps, recommending innovative solutions for improvement and performing predictive modeling.
Proven experience leading and managing a team.
Experience working in analytics, business intelligence, data mining or decision support function within a large corporation
Knowledge of NAV Canada policies, processes, regulations and systems.
Certified Project Manager or equivalent skills and experience.
Proven leadership in the development of organizational performance reporting.
Ability to develop networks and build corporate wide strategic collaborative relationships, collaborate across boundaries, and find common ground with a widening range of stakeholders to support corporate performance.
Excellent communication, presentation and facilitation skills with an ability to communicate to a variety of audiences with consistent diplomacy and confidentiality.
Ability to proactively identify risks, measure and evaluate outcomes and propose mitigation strategies.
Excellent influencing and engagement skills in building alignment and accountability with the ability to lead, coach and persuade others as needed to accomplish projects.
Excellent statistical/financial analytical skills with the ability to establish financial management and forecasting frameworks, systems and processes for cost effective resource utilization.
Ability to think analytically and critically to identify issues, problem solve and design solutions across systems.
Ability to translate results into clear, concise presentations, written reports, and data visualizations.
Excellent leadership and project management skills.
Excellent people management, conflict resolution. mentorship and teambuilding skills.
Ability to work in a fast-paced environment, prioritize critical needs and act decisively.
Proficiency in Microsoft Office Suite, with a strong focus on Excel and PowerPoint.
Ability to handle sensitive information with discretion and confidentiality.
Bilingual in English and French.

Nice To Haves

Bilingual Preferred / Bilingue de préférence In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.
Bilingual or willingness to learn French

Responsibilities

Defines objectives, KPIs and measures at corporate and departmental levels, gains approval from business leaders and effectively cascades them to business and support units for continuous improvement.
Ensures that Department/ Business Units strategies are linked to each other and to the Corporate Plan in a structured manner.
Defines the synergies and interrelationships to be created through cross-business / cross-functional performance and recommends roles for effective implementation.
Designs and reports on key performance measures related to business costs, corporate efficiency, safety and effectiveness.
Designs, develops and delivers methodologies, tools, processes and systems aligned with corporate objectives and researched best practices to analyze and bridge operational gaps for organizational effectiveness.
Collaborates with the Finance Department to align the planning and budgeting processes.
Prepares and analyzes air traffic forecasts through econometric and business operations modeling with sensitivity analysis to support Finance with budgeting and rate setting.
Participates in the establishment of costs/budgets for strategic priorities and initiatives.
Supports business case analysis for change initiatives, defines value measurement for corporate projects and analyzes labour cost impacts associated with collective bargaining and closed period negotiations.
Identifies key business processes and leads continuous business process improvement projects for cost effectiveness and outstanding corporate performance.
Collaborates with the Communications group to deliver the corporate performance communications plan and regular updates.
Prepares documentation, materials, and presentations reporting to the executive team and to all staff on progress of strategy execution.
Ensures appropriate and timely reporting of corporate performance, analyzes data and trends, and communicates results with recommendations for improvement while maintaining or improving data streams and analytics.
Leads the collection of quantitative and qualitative analysis and dissemination of a variety of monthly, quarterly and yearly statistics and reports to executive and leadership committees and business units across the organization.
Leads a team of professional contributors towards the achievement of functional objectives; creates a positive environment that enables staff motivation and commitment to the function’s mandate and objectives.
Leads and facilitates an inclusive, respectful and service excellence oriented culture within the team and across the organization to leverage broader partnerships and knowledge.