Director-Area Clinical Ops PT

Genesis Administrative Services•Laconia, NH

About The Position

The Clinical Operations Area Director PT is responsible for the efficient and profitable management of Genesis Rehab Services' operations and for marketing rehabilitation services in the assigned region. The Director monitors the standards of clinical services across all sites of service and ensures the delivery of evidence-based, ethical, and compliant care. This role oversees area clinical operations, staff development and support, clinical outcomes, quality and compliance, customer satisfaction, contract implementation, and financial performance. The Director works with senior management, Business Development, compliance, and other departments to carry out company plans and standards. The position also supports clinical education, staff orientation, student placements, and the professional development of rehabilitation staff. The posted salary range is USD $120,000 to $130,000 per year.

Requirements

  • Valid Physical Therapy license in the state(s) of practice, or proof of licensure and eligibility.
  • A master's degree in Physical Therapy; or a master's degree in a Physical Therapy-related field plus a bachelor's degree in Physical Therapy; or a bachelor's degree in Physical Therapy plus five years of progressively responsible PT experience.
  • A qualifying Physical Therapy degree earned outside the U.S. must be evaluated as equivalent to a U.S. Physical Therapy degree.
  • At least five years of rehabilitation experience, including two years in management and administration.
  • Patient care experience within the last two to three years.

Responsibilities

  • Oversee and direct management of all area clinical operations.
  • Ensure accountability for evidence-based care and adherence to care delivery standards.
  • Review monthly department and individual therapist outcomes and support staff in developing strategies to improve outcomes.
  • Help therapy staff identify and remove barriers to treatment and provide clinical education to address patient needs.
  • Develop and support area staff through rounding, second-tier rounding, coaching, and mentoring.
  • Monitor clinical service standards across all sites and ensure ethical and compliant service delivery.
  • Review strategic plans with senior management, work toward Genesis Rehab Services goals, and ensure consistent adherence to company policies and procedures.
  • Conduct regular Director of Rehab meetings to communicate, develop solutions, remove barriers to patient care, and improve customer satisfaction.
  • Market Genesis Rehab Services within the assigned area in conjunction with Business Development.
  • Meet budgetary goals and manage financial P&L for the assigned area.
  • Address clinical education needs within the area.
  • Ensure quality and compliance in the area.
  • Participate in area corporate integrity investigations and quality audits with the compliance department and other departments as necessary.
  • Ensure staffing levels meet patient and customer needs, monitor customer satisfaction, prepare monthly customer reports, and schedule quarterly in-person customer meetings.
  • Ensure new contracts are initiated according to GRS standards in conjunction with Business Development.
  • Support Directors of Rehab with staff performance appraisals and clinical performance management.
  • Assist with clinical orientation and ensure a quality orientation process for new rehabilitation staff.
  • Oversee student placement operations.
  • Uphold the GRS Promises, including ethical conduct, respect, accountability, engagement, professionalism, adaptability, compassionate communication, staff support, growth, and celebration of team successes.
  • Perform other related duties as required.

Benefits

  • Medical, dental, and vision plans for full-time team members; dental and vision plans for part-time team members.
  • Paid time off for full-time and part-time team members.
  • Powerback Clinical Mentorship Program for new graduates.
  • Free continuing education units through Medbridge.
  • Visa or Green Card sponsorship and the Journey Travel Program, which provides opportunities to work across the U.S. with the security of a full-time role.
  • Discounts on wireless/TV, home/auto/renters and pet insurance, childcare, eldercare, and other offerings.
  • PowerZone Employee Recognition Program rewards.
  • Clinicians in Action professional development program.
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