Director-Area Clinical Ops PT

Genesis Administrative Services • Scarborough, ME

20d

About The Position

The Clinical Operations Area Director PT is responsible for the efficient and profitable management of Genesis Rehab Services' operations in an assigned area and for marketing rehabilitation services in the region. The director monitors the standards of clinical services delivered and maintained across all sites of service, supports evidence-based care and care delivery standards, and ensures ethical, compliant operations. The role also oversees staff development, customer satisfaction, clinical education, quality and compliance activities, student placements, and area financial performance.

Requirements

• Valid Physical Therapy license in the state(s) of practice, or proof of license and eligibility.
• A Master's degree in Physical Therapy; or a Master's degree in a Physical Therapy-related field plus a Bachelor's degree in Physical Therapy; or a Bachelor's degree in Physical Therapy plus five years of progressively responsible PT experience.
• A qualifying Physical Therapy degree earned outside the U.S. must be evaluated as equivalent to a U.S. degree in Physical Therapy.
• At least five years of rehabilitation experience, including two years in management and administration.
• Patient care experience within the last 2–3 years.

Responsibilities

• Oversee and direct management of all area clinical operations.
• Ensure accountability for evidence-based care and adherence to care delivery standards.
• Review monthly department and individual therapist outcomes and support staff in identifying strategies to improve outcomes.
• Help therapy staff identify and remove barriers to treatment and provide clinical education to meet patient needs.
• Develop and support area staff through rounding, second-tier rounding, coaching, and mentoring.
• Monitor clinical service standards across all sites and ensure services are ethical and compliant.
• Review strategic plans with senior management, work toward Genesis Rehab Services' goals, and ensure company policies and procedures are consistently followed.
• Conduct regular Director of Rehab meetings to communicate, develop, remove barriers to patient care, and increase customer satisfaction.
• Market Genesis Rehab Services within the assigned area in conjunction with Business Development.
• Meet budgetary goals and manage financial P&L for the assigned area.
• Meet clinical education needs for the area and assure quality and compliance.
• Participate in area corporate integrity investigations and quality audits with the compliance department and other departments as necessary.
• Ensure staffing levels meet patient and customer needs, monitor customer satisfaction, create monthly customer reports, and schedule quarterly in-person meetings.
• Ensure new contracts are initiated according to GRS standards in conjunction with Business Development.
• Serve as a resource to Directors of Rehab on staff performance appraisals and clinical performance management.
• Assist with clinical orientation and ensure a quality orientation process for new rehabilitation staff.
• Oversee student placement operations.
• Uphold the GRS Promises, including ethical conduct, respect, accountability, active engagement, professionalism, adaptability, compassionate communication, supportiveness, facilitating growth, and celebrating team successes.
• Perform other related duties as required.

Benefits

• Medical, dental, and vision plans for full-time team members; dental and vision plans for part-time team members.
• Paid time off for full-time and part-time team members.
• Powerback Clinical Mentorship Program for new graduates.
• Free continuing education units through Medbridge.
• Visa or Green Card sponsorship support and the Journey Travel Program, which offers work across the U.S. with the security of a full-time role.
• Discounts on wireless/TV, home/auto/renters and pet insurance, childcare, eldercare, and other offerings.
• PowerZone Employee Recognition Program rewards.
• Clinicians in Action professional development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director