Director, Architect Principal - Capacity Planning

Charles Schwab Inc.•Austin, TX

4d•$206,000 - $249,000•Onsite

About The Position

Schwab is seeking a director-level Principal Architect with public cloud and AI experience to scale capacity planning practices across the enterprise and support resiliency. The role is part of Schwab’s Capacity Planning Team within Application Architecture. Under the direction of the CTO, the team ensures the capacity, availability, and resiliency of critical applications and infrastructure so clients can transact through their chosen channels. The position drives application and infrastructure capacity planning strategy for public cloud adoption, acquisitions and integrations, application modernization, and digital enablement. It collaborates with leaders, architects, and engineers across Technology, Operations, and Data (TOD), as well as business and infrastructure groups. The role also advances the architecture community of practice through AI and cloud capabilities, reusable patterns, and frameworks. The selected candidate is expected to work on site in the specified location(s). The role is eligible for bonus or incentive opportunities in addition to the salary range.

Requirements

B.S. or B.A. in Computer Science, Engineering, Data Science, or a statistical or other quantitative field.
10+ years of experience in application architecture, design, development, hosting, and maintenance of complex, highly scalable systems in highly regulated industries such as finance, insurance, healthcare, or government.
7+ years of experience as a solution architect or principal architect in solution architecture and maintenance architecture using a range of technical stacks, such as the Python data science stack or the full Java development stack.
7+ years of experience working with databases such as SQL Server, Oracle, or PostgreSQL.
5+ years of experience architecting and designing systems for optimized scaling and performance.
5+ years of experience working effectively at all organizational levels, influencing and inspiring others, and leading decisions that deliver positive company results.
5+ years of experience with data mining, business intelligence, analytics, visualization tools such as Power BI, and data frameworks.
5+ years of experience with monitoring and alerting tools such as Grafana and Datadog, and with automating tools and scripts to streamline processes and reduce manual intervention, including infrastructure as code.
5+ years of experience with problem-solving, root cause analysis, and business impact analysis for capacity- and scalability-related incidents, as well as application health assessments for areas at risk.
3+ years of experience in cloud-native design using GCP, AWS, or Azure, including microservices, containers, event-driven applications, configuration and deployment strategies, and security and performance tuning of large data streams and APIs.
3+ years of experience curating architectural principles, providing guidance, and governing architecture based on established principles.
2+ years of experience with AI tools and technologies, including AI-assisted software development.
2+ years of experience leading an architecture center of excellence.

Nice To Haves

Anticipates and responds to evolving business needs while managing organizational priorities.
Leverages analytical insights to shape policy, drive outcomes, and guide strategy.
Communicates key information with stakeholders across multiple channels to ensure successful outcomes.
Uses knowledge of the industry, market, and competition to influence business-area strategy.
Uses holistic, abstract, or theoretical perspectives to guide strategic direction and anticipate industry trends.
Transforms data into actionable insights and mentors others in diagnostic techniques.
Influences innovative solutions and contingency plans across the broader business area.
Promotes creativity, experimentation, and strategic thinking to differentiate Schwab from competitors.
Exerts executive influence to drive enterprise-wide direction and optimize partnerships.
Fosters strong cross-group connections and approaches sensitive issues with empathy.
Takes responsibility for empowering people toward greater results.
Sets a benchmark for organizational credibility, ethical conduct, and confidentiality.
Crafts persuasive messages that shape behavior and drive outcomes.

Responsibilities

Apply capacity-planning practices, technical experience, and architectural expertise to project demand and capacity for critical systems and complex, multi-year transformation initiatives, strategic programs, projects, and platform decisions.
Map key business transactions (KBTs) and critical infrastructure components; assess current capacity baselines; and compare current and proposed demand and capacity against business needs.
Translate the impact of capacity issues into business performance measures and assist with reporting risks and insights.
Provide guidance and standards for designing and implementing robust, scalable, reliable, highly available, and resilient systems while balancing infrastructure efficiency.
Partner with KBT Owners, Infrastructure & Operations, Cloud, Site Reliability Engineering, Schwab Data, and Business Operations and Enterprise Transformation to capture business, application, and infrastructure metrics for capacity assessment and translate them into infrastructure needs.
Scale capacity-planning practices beyond KBTs and critical infrastructure components.
Strengthen Schwab’s application and infrastructure architecture community of practice through AI and cloud capabilities, reusable patterns, and frameworks.