Director, Annuitization Product Capability Owner

TIAA•Iselin, NJ

4d•$119,000 - $155,000•Onsite

About The Position

This role supports management of the end-to-end suite of applications and products that comprise TIAA’s Lifetime Income Offers, including retail annuity products delivered through the OIPA annuity policy administration platform and related internal applications used to initiate lifetime income. The role defines and supports development of large-scale insurance-based income solutions, adoption strategies, and road maps that meet internal and external customer and partner needs. It translates product strategy for building and retaining retail annuity products into clear business requirements and features for technology partners, taking existing legacy processes and future builds into consideration in alignment with enterprise initiatives. The position works with enterprise-wide business owners, distribution and partner teams, product managers, compliance partners, and technology teams to design, deliver, and launch annuity products and capabilities. It helps prioritize and manage offer roadmaps, assess product and regulatory initiatives, incorporate stakeholder and customer feedback, ensure risk controls and operational readiness, and translate product strategy into requirements and features for delivery on the OIPA platform. It also serves as a subject matter expert on retail annuity products, lifetime income, and offer capabilities across end-to-end processes and stakeholder impacts.

Requirements

At least 5 years of experience in product management, product ownership, or business analysis; ideally within insurance, annuities, wealth, or retirement.
At least 3 years of experience translating product strategy into documented business requirements for technology teams.
At least 3 years of experience leading cross-functional initiatives from concept through launch, including stakeholder groups outside direct reporting lines.
At least 2 years of experience in a role requiring regular presentations to or influence with senior stakeholders or leadership.

Nice To Haves

Working knowledge of retail annuity and lifetime income products, such as SPIA, DIA, fixed, fixed-indexed, and variable annuities, RILAs, GLWB riders, and annuitization or payout options.
Experience as a business analyst or product manager on a policy administration or recordkeeping platform, ideally OIPA.
Familiarity with SAFe delivery, backlog management, and requirements writing for rules-driven platforms.
Understanding of the annuity regulatory and compliance landscape.
A university degree is preferred.
Seven or more years of work experience is preferred.

Responsibilities

Collaborate with enterprise-wide business owners, distribution teams, Legal, Risk & Compliance, client experience, advice solutions, other product managers, and technology partners to deliver product solutions and coordinate cross-functional launch readiness for new annuity products and capabilities.
Ensure alignment with enterprise strategy and strategic initiative priorities when developing and managing offer roadmaps and delivering planned outcomes across new product launches and in-force and retention initiatives.
Collaborate with product managers and compliance partners to contribute to impact assessments and solution design for new or enhanced product initiatives and regulatory changes.
Support research and discovery into stakeholder process improvement opportunities and Voice of Customer feedback to inform solution strategy.
Ensure product completeness by mitigating risk through control design and implementation, securing enterprise-wide stakeholder review and acceptance, ensuring operational readiness, and delivering business value.
Define and prioritize epics and capabilities; align the product solution roadmap with the enterprise portfolio roadmap; and manage requirements in the solution intent in collaboration with solution architects and technology teams.
Translate product strategy into detailed business requirements and features that result in product delivery on the OIPA platform, internally and externally.
Act as a subject matter expert on retail annuity products, lifetime income, and offer capabilities for end-to-end processes and stakeholder impacts, serving as a reference for business and technical audiences.