Director Analytics & Insights

Acosta•Marlborough, MA
•Hybrid

About The Position

The Director of Analytics and Insights delivers strategic, data-driven insights to support client sales objectives for Walmart and Sam’s Club. This role serves as a subject matter expert in retail and consumer data, using syndicated and internal sources to inform business strategies and presentations. The position builds strong client relationships, coaches and develops team members, monitors market trends, and applies advanced analytical skills to manage multiple projects and communicate insights that drive results.

Requirements

  • High proficiency in multiple business applications, including Excel, Power BI, PowerPoint, Word, Outlook, NIQ Discover/Circana Unify, and NIQ Spectra/Circana ShopperSights.
  • Curiosity about business performance drivers and a track record of using information to influence merchants to take action.
  • Ability to manage multiple projects simultaneously.
  • Excellent written and verbal communication skills.
  • Flexibility and agility, with the ability to respond to change, accept ambiguity, and adapt quickly to new situations.

Responsibilities

  • Build and maintain relationships with business managers and clients to develop strategic plans for managing portfolios within assigned customers.
  • Develop and present strategic, data-driven sales presentations intended to increase sales at assigned customers, in partnership with the Acosta Group sales team and client.
  • Serve as a subject matter expert on available data, including third-party POS and panel data, customer loyalty data, syndicated data, internal data, and systems, to support strategic discussions.
  • Manage and develop insights and reporting for multiple clients across multiple categories at assigned customers.
  • Develop and share best practices, and create or streamline templates to standardize high-quality analyses across the sales team.
  • Manage, mentor, and train one analyst on the Business Insights team, and assign the analyst’s daily activities.
  • Stay current with client, customer, and consumer trends.
  • Perform other duties assigned in support of Walmart HQ team objectives.

Benefits

  • Programs designed to support work-life balance.
  • Opportunities intended to support growth, development, and well-being.
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