About The Position

The Director, Alliances & Partner Management will lead Coveo’s global alliances team and execute the established alliances strategy during a 12-month contract. The role focuses on strengthening strategic partner relationships and converting partner engagement into measurable commercial results and global growth. The Director will manage, coach, and support a global team of Alliances Managers; build relationships with strategic global and regional partners, including systems integrators; and drive partner-sourced pipeline and bookings through joint planning, co-selling, and coordinated go-to-market activities. The role works closely with Sales, Marketing, Customer Success, and senior leadership to align partner initiatives with business priorities. It also monitors partner and team performance, conducts regular business reviews, and communicates progress, risks, and recommendations to senior stakeholders.

Requirements

  • 10+ years of experience in strategic alliances, partnerships, or channel management within an enterprise software-as-a-service environment, including experience leading teams.
  • Proven ability to execute global partner strategies and deliver measurable results in pipeline generation, bookings, and partner performance.
  • Strong experience managing relationships with global systems integrators and strategic technology partners, including engagement with senior executives.
  • Demonstrated leadership skills, including the ability to coach teams, manage competing priorities, and drive results in a fast-paced, cross-functional environment.

Nice To Haves

  • Experience working with global systems integrators such as Accenture, Deloitte Digital, Slalom, or Capgemini.
  • Strong commercial judgment and the ability to identify high-impact opportunities, allocate resources effectively, and maintain focus on revenue-generating activities.
  • Excellent communication and influencing skills, with the confidence to engage senior stakeholders and align teams across regions and functions.
  • An adaptable, hands-on leadership style and the ability to quickly establish credibility, build momentum, and deliver results within a defined timeframe.

Responsibilities

  • Lead execution of Coveo’s global alliances strategy by translating established priorities into actionable plans and measurable outcomes.
  • Manage, coach, and support a global team of Alliances Managers; provide direction, set expectations, and drive accountability.
  • Strengthen relationships with strategic global and regional partners, including systems integrators, to expand commercial opportunities and support long-term growth.
  • Drive partner-sourced pipeline and bookings through joint business planning, co-selling initiatives, and coordinated go-to-market activities.
  • Collaborate with Sales, Marketing, and Customer Success leaders to align partner initiatives with business priorities and accelerate opportunity creation and deal progression.
  • Monitor partner and team performance, lead regular business reviews, and communicate progress, risks, and recommendations to senior stakeholders.
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