Director, AI Capabilities & Enablement Lead

Pfizer • New York City, NY

1d

About The Position

The Director, AI Capabilities & Enablement Lead reports directly to the AI Strategy & Realization Lead within PGS Data, Analytics & AI Transformation. The role owns citizen development, workforce readiness, and community of practice strategy across PGS, defining and scaling an operating model that enables colleagues to use enterprise AI capabilities effectively and responsibly. Platforms include Claude, Gemini, Copilot, Cowork, and future strategic tools.

The leader oversees the development of enterprise-wide communities of practice, guilds, and citizen development networks to promote knowledge sharing, innovation, reuse, and workforce transformation. The role leads the build-out of Claude Skills, Gems, Power BI, and Copilot agents; drives awareness and adoption of these capabilities; and works with Digital to establish and grow the guild platform across PGS.

Working closely with Digital, AI Fluency, Responsible AI, Data Engineering, Enterprise Analytics, and business leadership, the role translates emerging AI capabilities into scalable organizational adoption and measurable business value. It aligns programs with responsible AI, governance, security, quality, and enterprise standards, and helps take prototypes to MVPs and production-grade capabilities.

Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field and at least 8 years of relevant experience, or a master's degree and at least 7 years of experience.
• Demonstrated experience building and scaling communities of practice, citizen development programs, guilds, or similar enablement functions within a large, matrixed organization.
• Strong knowledge of and hands-on familiarity with enterprise generative AI tools including Claude, Gemini, Copilot, and Cowork, including capabilities such as skills, agents, Gems, and custom assistants, as well as low-code/BI tools such as Power BI.
• Proven experience building, leading, and developing a team, including hiring, coaching, and performance management.
• Significant experience partnering with senior executives and enterprise stakeholders to define strategy, influence priorities, and lead large-scale transformation initiatives.
• Ability to partner effectively with fluency, governance, and Digital/technology teams to align program design with enterprise standards and platforms.
• Excellent organizational, communication, and stakeholder-management skills, with the ability to operate confidently with senior leaders across the enterprise.
• Strong Pfizer colleague network, particularly across PGS, Digital, and AI Fluency teams, with a track record of forming partnerships in complex areas.
• Ability to travel domestically and internationally up to 10% of the year.
• Willingness to work off-hours to accommodate global time zones and support community members and stakeholders across sites.
• Willingness to work extended or non-standard hours during peak periods, such as major community events, tool launches, or enablement campaigns.
• Must be authorized to work in the United States; U.S. work visa sponsorship is not available.
• This position requires permanent work authorization in the United States.

Nice To Haves

• Experience launching or running an enterprise guild, community platform, or similar peer-network initiative.
• Familiarity with Pfizer's citizen development and responsible AI governance frameworks.
• Experience in pharmaceutical manufacturing or supply chain operations.
• Proven program management capability, with experience executing initiatives across large, globally distributed teams.
• Experience defining adoption metrics, capability maturity models, and value-realization frameworks for enterprise transformation initiatives.
• Strong executive communication, facilitation, and storytelling skills capable of influencing senior leadership audiences.

Responsibilities

• Define and execute the strategy and build-out of communities of practice across the AI Strategy & Realization team and the broader PGS Data, Analytics & AI Transformation organization.
• Own the program structure and framework for enterprise AI capabilities and enablement, including citizen development, workforce readiness, and communities of practice.
• Establish capability-building pathways, standards, and governance mechanisms that enable colleagues to safely design, prototype, and scale AI-enabled solutions.
• Drive adoption of citizen development capabilities in alignment with Responsible AI, digital governance, security, and quality expectations.
• Lead the build-out of Claude Skills, Gems, Power BI, and Copilot agents, establishing standards and patterns for safe and efficient development.
• Partner with AI Fluency and Responsible AI teams to establish and lead scalable communities of practice, guilds, and practitioner forums that accelerate knowledge sharing, innovation, and cross-functional collaboration.
• Partner with the Data, Analytics & AI Transformation team to promote fluency in native tools, vibe-coding, and prototyping.
• Work with Digital to establish and grow the PGS guild platform as a durable home for community content, discussion, and reuse.
• Work across AI platforms and engineering teams to advance prototypes to MVPs and beyond, providing a path to production-grade capability for citizen-built solutions.
• Curate and promote reusable assets, playbooks, prompts, and community success stories to reduce duplicate effort and accelerate adoption.
• Build, lead, and develop a team, including hiring, coaching, and performance management.
• Partner with senior executives and enterprise stakeholders to define strategy, influence priorities, and lead large-scale transformation initiatives.
• Define adoption metrics, capability maturity models, and value-realization frameworks for enterprise transformation initiatives.
• Execute programs across large, globally distributed teams and facilitate stakeholder engagement across the enterprise.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holiday, and personal days.
• Paid caregiver/parental and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Eligibility to participate in Pfizer’s Global Performance Plan, with a bonus target of 20.0% of base salary.
• Eligibility to participate in a share-based long-term incentive program.
• Relocation assistance may be available based on business needs and/or eligibility.
• Comprehensive benefits and programs to support colleagues’ health and life needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director