Director Advisory Services - OP Infusion

Premier Inc.

4d•$141,000 - $234,000•Remote

About The Position

The Director Advisory Services – OP Infusion combines clinical infusion expertise with strategic advisory and operational leadership to help outpatient infusion services operate efficiently and safely and align with organizational mission and quality goals. The role works within Premier’s Advisory consulting team and is primarily responsible for billable client work, leading engagements and delivering performance improvement for healthcare clients. The Director leads engagement results and client relationships; manages resources, project logistics, budgets, risks, issues, and profitability; and oversees the development, quality, and implementation of client deliverables and solutions. The Director supervises, mentors, and develops staff, serves as a subject matter expert as needed, and collaborates with clinical staff, physicians, administrative leaders, nurses, pharmacy teams, and other stakeholders. The role also contributes to sales and business development, including sales calls, RFP responses, oral presentations, statements of work, and add-on opportunities. The position leads outpatient infusion advisory solutions focused on improving performance, reducing costs, and increasing margin. It guides outpatient infusion analytics and the integration of managed care and revenue cycle support, and advises on infusion center operations, protocols, throughput, access, electronic health system updates, order sets, site-of-care policies, prior authorization automation, workflows, and patient access. The Director also participates in internal practice development, approved education, required annual training, and development of practice training materials. This is a remote role requiring 81–100% travel within the United States. The stated internal salary range is $141,000–$234,000, with final compensation depending on factors including budget, internal equity, education, skills and experience, and location.

Requirements

At least 7 years of applicable experience.
Bachelor’s degree required.
PharmD listed as required in the preferred-qualifications education section.
Ability to remain stationary for prolonged periods.
Ability to adapt and change priorities quickly and meet deadlines.
Attention to detail.
Ability to operate computer programs and software.
Ability to communicate effectively with audiences in person and electronically.
Day-to-day contact with coworkers and/or the public.
Ability to make independent decisions.
Ability to work collaboratively in close quarters with peers and amid varying interruptions.
Ability to travel 81–100% within the United States.

Nice To Haves

Experience in health systems finance, clinical/support/operational work, strategic planning, or decision-support analytics.
Qualitative analysis and strategic problem-solving skills.
Experience leading cross-functional teams.
Ability to deliver effective verbal and written presentations to client audiences communicating outcomes, recommendations, and strategy.
Ability to oversee and quality-assure analytics and mentor others in producing client deliverables.
Ability to work effectively and collaboratively with clients and team members.
Ability to lead work groups to successful outcomes.
Demonstrated depth of knowledge in a specific subject-matter area.
Master’s degree.
Pharmacy residency.
PMP or Lean certification.

Responsibilities

Lead client engagements and deliver consulting services, with accountability for quality of results, project profitability, and customer satisfaction.
Execute, direct, and oversee data analyses; interpret findings; develop conclusions; and oversee verbal and graphic presentations and quality assurance of project deliverables.
Lead client interviews and use analytical methods to determine client needs; synthesize observations, interviews, and data into findings, recommendations, and solutions.
Execute project plans in accordance with engagement statements of work and client expectations.
Guide teams in producing client presentations and deliverables that communicate strategy and outcomes.
Generate billings revenue by leading engagement delivery and manage project activities, budgets, expenses, and profitability.
Manage assigned project staff, including mentoring and educating staff and supporting their development.
Identify and help mitigate project risks and issues with the project leadership team.
Identify add-on sales opportunities, communicate leads to engagement leadership, and participate in activities to help close opportunities and develop new business.
Lead outpatient infusion advisory solutions to improve performance, reduce costs, and increase margin.
Advise on outpatient infusion clinical operations, including infusion protocols, patient throughput, and access optimization.
Support implementation of best practices and new infusion protocols in line with advances in medical care.
Advise on electronic health system updates, order sets, site-of-care policies, revenue-cycle prior authorization automation, workflow improvements, and patient access.
Foster collaboration among infusion services, home care, clinicians, nurses, pharmacy, administrative teams, and other stakeholders.
Listen for market opportunities through current engagements and collaborative networks and communicate potential leads to managers.
Contribute to sales-presentation deliverables and proactively seek opportunities to participate in sales activities.
Identify opportunities to improve profitability.
Complete required annual training and help develop practice training materials in areas of expertise.
Maintain utilization targets for client billable projects and participate in internal practice development and approved educational opportunities.