Director, Advanced Infrastructure Solutions (AI/HPC)

Wesco • Austin, TX

1d • $167,632 - $293,356 • Hybrid

About The Position

The Director of Advanced Infrastructure Solutions (AI/HPC) serves as a trusted advisor to customers and internal stakeholders, providing technical expertise across AI, HPC, accelerated computing, and advanced data center technologies. The role leads technical discovery, supports solution development, guides architecture discussions, and helps customers align infrastructure investments with business objectives. Working closely with sales, engineering, and delivery teams, the Director develops scalable, high-performance infrastructure solutions and provides technical leadership throughout the customer engagement lifecycle, from requirements gathering through implementation planning and deployment readiness.

The position also leads team capacity, operations, and strategic initiatives; supports customer pursuits and pre-sales activities; develops reference architectures and best practices; and oversees technical enablement. It coaches experienced technical professionals and managers, collaborates across organizational functions, maintains KPI reporting, and communicates technical guidance to management, customers, and industry audiences. The position may involve travel up to 25%.

Requirements

• Bachelor’s degree required; Engineering, Information Technology, or a related field preferred.
• 13+ years of experience in high-performance computing infrastructure, data center technologies, or related technical domains, including design, implementation, or support.
• Experience supporting or contributing to customer-facing technical solutioning or pre-sales activities.
• Strong knowledge of or experience with data center infrastructure, server platforms, and advanced compute technologies, including exposure to GPU-based systems or AI workloads.
• Expertise with leading technology vendors such as NVIDIA, Dell, Lenovo, Supermicro, Broadcom, Qualcomm, and Intel, and understanding of their roles in modern infrastructure ecosystems.
• Exposure to AI inference, accelerated compute, or HPC environments, including relevant certifications or equivalent experience.
• Understanding of infrastructure design considerations, including compute, networking, storage, and facility constraints.
• Strong leadership, coaching, and cross-functional collaboration skills.
• Strong presentation skills and experience engaging technical and senior-level audiences.
• Proficiency in Microsoft Office tools.
• Ability to travel up to 25%.

Nice To Haves

• At least 2 years of experience leading a team of at least 6 direct reports.
• NVIDIA AI certification.
• CCIE certification or equivalent.

Responsibilities

• Plan, budget, administer, and manage team capacity, operations, and strategic initiatives supporting advanced data center and AI/HPC infrastructure environments.
• Provide technical leadership and guidance to internal and external customers, including technical discovery and pre-sales activities such as requirement validation, solution alignment, and design discussions.
• Partner with sales and solution stakeholders on customer pursuits by contributing technical expertise, validating architectures, and helping position infrastructure solutions.
• Advise customers on infrastructure designs, deployment considerations, and implementation approaches for complex environments.
• Develop and refine reference architectures, solution patterns, and best practices for AI, GPU-enabled systems, and data center infrastructure.
• Support complex infrastructure design discussions across compute, GPU platforms, networking, storage, and facility considerations.
• Oversee vendor training and technical enablement for team members and the broader TSS organization, including on emerging technologies and platforms.
• Develop and approve processes, procedures, and policies to improve technical support delivery and customer experience.
• Maintain KPI reporting and provide insights to senior management, incorporating lessons from advanced infrastructure engagements.
• Develop, review, and approve technical documentation, including best practices, architecture guidance, troubleshooting methodologies, and customer-facing materials.
• Coach and mentor experienced technical professionals and managers, strengthening capabilities in advanced infrastructure, customer engagement, and solution support.
• Communicate with engineering, applications engineering, marketing, category management, supply chain, and quality teams regarding product gaps, emerging technologies, and customer needs.
• Deliver presentations to senior management, customers, and industry audiences, including technical workshops and pre-sales engagements.

Benefits

• Paid time off.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Retirement savings plans.
• Eligible positions may include participation in a bonus or sales incentive plan, subject to applicable plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Director