Director, Accreditation Audits
About The Position
The Director, Accreditation Audits leads and manages CoreCivic’s American Correctional Association (ACA) accreditation and audit-readiness efforts. The position serves as the company’s principal subject matter expert and primary liaison for ACA standards and accreditation; oversees the ACA mock audit program and auditor activities; prepares facilities for accreditation audits and panel hearings; supports facility compliance and corrective actions; and promotes continuous improvement in accreditation processes, tools, training, and operational readiness. The role requires four days onsite in Brentwood, Tennessee, and frequent travel within the United States to ACA conferences and CoreCivic facilities. The Director provides enterprise and facility-level support for ACA compliance, mock audits, accreditation, and reaccreditation.
Requirements
- Bachelor’s degree from an accredited college or university.
- At least 7 years of progressive operational leadership experience in the corrections industry.
- Comprehensive knowledge of correctional or detention operations and ACA standards.
- Experience conducting ACA accreditation or other accreditation or regulatory audits.
- Strong communication, organizational, and project management skills.
- Proficiency in Microsoft Office applications.
Nice To Haves
- Degree in Quality Assurance, Criminal Justice, or a related field.
- Experience leading audit teams.
Responsibilities
- Serve as the company’s principal subject matter expert on ACA standards, requirements, interpretation, compliance, and accreditation.
- Serve as CoreCivic’s primary liaison with ACA, coordinating annual contracts, accreditation and reaccreditation audit schedules, Visiting Committee activities, and related communications.
- Plan, implement, direct, and manage preparatory activities, mock audits, and accreditation audit support for applicable facilities.
- Develop and oversee company-wide ACA mock audit programs, processes, audit tools, and compliance measures.
- Lead mock audit teams, including sourcing, interviewing, selecting, training, and overseeing independent contractor auditors; review their work, performance, labor invoices, and expense reports.
- Travel to facilities to supervise mock audits, review ACA files, observe operational practices for compliance, and support facility staff during ACA audits.
- Track, coordinate, review, edit, and submit mock audit reports, Outcome Measures, and draft Visiting Committee Reports; assist with related annual reports, incident reports, and submissions.
- Provide technical expertise, guidance, and training to FSC and facility staff on ACA standards, accreditation requirements, operations, compliance, documentation, and audit preparation.
- Direct and support facilities in developing, organizing, and maintaining accreditation files, documentation examples, and process indicators.
- Help facilities identify and address non-compliance, develop corrective action plans and Plans of Action, determine when to request waivers or appeals, and implement corrective measures.
- Monitor, assess, and communicate facility compliance readiness, operational compliance, outcome measures, changes to ACA standards, and emerging requirements.
- Schedule and lead preparatory meetings with facility leaders, wardens, and staff, and represent the company with facility leadership at accreditation and reaccreditation panel hearings.
- Serve as the company’s primary liaison to partner agencies regarding operational or policy requirements that affect ACA accreditation.
- Review, edit, and help develop company policies, procedures, audit tools, training materials, presentations, and programs for alignment with ACA standards.
- Initiate applications for initial ACA accreditation and support facilities through accreditation, reaccreditation, and related ACA processes.
- Attend ACA audits, mock audits, conferences, and panel hearings as needed.
- Identify and pursue improvements to accreditation and compliance processes, materials, training, tools, and practices.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Director
