Director of Accreditation

Gifthealth•Columbus, OH

5d•Hybrid

About The Position

Gifthealth is seeking a Director of Accreditation to own the company’s NABP Digital Pharmacy and URAC Mail Order accreditations end-to-end and build an accreditation function that can scale with its growth. The role leads Accreditation Specialists and Coordinators, partners with quality and training teams to embed standards across operations, and identifies additional accreditations that can strengthen Gifthealth’s position with payers, health systems, and pharmaceutical partners. The position treats accreditation as a competitive asset and focuses on maintaining current credentials while preparing for standards changes and pursuing new credentials. The Director reports to the Chief Pharmacy Officer. The position is based in Columbus, Ohio, with a hybrid/remote work environment. It is full-time, exempt, and requires travel for accreditation conferences, on-site surveys, and multi-site operational reviews. The salary range is $180,000–$200,000. The successful candidate will oversee accreditation lifecycles, audit readiness, internal assessments, corrective actions, and the infrastructure needed to manage concurrent accreditation cycles. They will work with quality and training organizations to turn requirements into operational workflows, policies, SOPs, onboarding, and ongoing education. They will also monitor relevant accreditation and regulatory changes, maintain relationships with accrediting bodies, and develop realistic roadmaps for pursuing additional accreditations.

Requirements

Bachelor’s degree required.
At least 7 years of experience in pharmacy accreditation, regulatory compliance, or pharmacy quality operations.
Hands-on ownership of at least one complete NABP Digital Pharmacy application or renewal cycle.
Hands-on ownership of at least one complete URAC Mail Order application or renewal cycle.
Experience leading or coordinating a team of compliance or accreditation professionals.
Ability to translate accreditation standards into operational SOPs, policies, and training programs.
Strong working knowledge of federal and state pharmacy regulatory requirements.
Exceptional documentation discipline.
Ability to lead a team across concurrent accreditation cycles.
Ability to perform sedentary office work for extended periods, including sustained computer and telephone use.
Ability to travel for accreditation body events, on-site surveys, and multi-site operational reviews.
Effective verbal and written communication across multiple organizational levels.

Nice To Haves

Degree in pharmacy, healthcare administration, or a related field.
RPh or PharmD licensure; CPhT with substantial accreditation management experience is also acceptable.
Active participation in NABP, URAC, or ACHC educational programs.
Experience pursuing or managing ACHC, PCAB, or Joint Commission accreditations.
Background in multi-site, high-growth specialty or mail order pharmacy.
Familiarity with digital pharmacy compliance considerations specific to direct-to-consumer (DTP) models.
Experience building an accreditation function from an early baseline.

Responsibilities

Own Gifthealth’s NABP Digital Pharmacy accreditation across applicable operations, including applications, renewals, survey coordination, and ongoing standards compliance.
Own the URAC Mail Order accreditation lifecycle, including self-study preparation, standards mapping, evidence documentation, and on-site survey coordination.
Maintain audit readiness between accreditation cycles, including overseeing mock surveys, gap assessments, and corrective action plan tracking.
Ensure findings are remediated on time and root cause analysis leads to lasting operational change.
Hire, develop, and lead Accreditation Specialists and Coordinators responsible for standards monitoring, evidence management, documentation, and corrective action tracking.
Set priorities across concurrent accreditation cycles and build scalable evidence libraries, standards matrices, and audit calendars.
Partner with the quality team to translate accreditation requirements into operational workflows, SOPs, and policies for pharmacy operations, patient access, and clinical staff.
Work with the training organization to incorporate accreditation requirements into onboarding and ongoing education, and ensure training and competency records meet evidence standards.
Identify and assess additional accreditations, such as ACHC, PCAB, or specialty pharmacy frameworks, that may strengthen Gifthealth’s positioning.
Build and manage pursuit roadmaps for new accreditations, including timelines and cross-functional dependencies.
Monitor changes to NABP, URAC, CMS, and state board requirements relevant to Gifthealth’s accreditations, and communicate changes and remediation plans internally.
Attend accreditation body conferences, webinars, and surveyor training, and maintain relationships with accrediting bodies.
Travel to accreditation events, on-site surveys, and multi-site facilities as required.
Communicate effectively across organizational levels, including with pharmacy leadership, and manage multiple accreditation cycles and deadlines with high documentation accuracy.