Director, Accreditation Audits

Core Civic•Brentwood, TN
•Hybrid

About The Position

The Director, Accreditation Audits leads and manages CoreCivic’s American Correctional Association (ACA) accreditation and audit-readiness efforts. The role is the company’s principal subject matter expert and liaison for ACA standards and accreditation, and oversees mock audit programs and auditor activities. It directs facility preparation for ACA accreditation audits and panel hearings, supports compliance and corrective actions, and advances continuous improvement in accreditation processes, tools, training, and operational readiness. The position requires four days onsite in Brentwood, Tennessee, and frequent travel to ACA conferences and company facilities throughout the United States.

Requirements

  • Bachelor’s degree from an accredited college or university.
  • At least 7 years of progressive operational leadership experience in the corrections industry.
  • Comprehensive knowledge of correctional or detention operations and ACA standards.
  • Experience conducting ACA accreditation or other accreditation or regulatory audits.
  • Strong communication, organizational, and project management skills.
  • Proficiency in Microsoft Office applications.

Nice To Haves

  • Bachelor’s degree in Quality Assurance, Criminal Justice, or a related field.
  • Experience leading audit teams.

Responsibilities

  • Serve as the company’s principal subject matter expert on ACA standards, requirements, interpretation, compliance, and accreditation.
  • Act as CoreCivic’s primary liaison with ACA, coordinating annual contracts, audit schedules, Visiting Committee activities, and related communications.
  • Plan, implement, direct, and manage preparation activities, mock audits, and accreditation audit support for applicable facilities.
  • Develop and oversee company-wide ACA mock audit programs, processes, tools, and compliance measures.
  • Lead and supervise mock audit teams, including recruiting, interviewing, selecting, training, and overseeing independent contractor auditors; review their work and performance, labor invoices, and expense reports.
  • Travel to facilities to supervise mock audits, review ACA files for accuracy and completion, observe operations for compliance, and support facility staff during ACA audits.
  • Track, coordinate, review, edit, and submit mock audit reports, Outcome Measures, and draft Visiting Committee Reports; assist with ACA Annual Reports, Critical Incident Reports, Significant Incident Summaries, and related submissions.
  • Provide technical expertise, guidance, and training to FSC and facility staff on ACA standards, accreditation requirements, procedures, compliance, documentation, and audit preparation.
  • Direct and support facilities in developing, organizing, and maintaining accreditation files, documentation examples, and process indicators.
  • Help facilities identify and address non-compliance, develop corrective action plans and Plans of Action, determine when to request waivers or appeals, and implement corrective measures.
  • Monitor, assess, and communicate facility readiness, operational compliance, outcome measures, ACA standard changes, and emerging accreditation requirements.
  • Schedule and lead preparation meetings with Facility Leaders, Wardens, and staff for accreditation and reaccreditation audits and panel hearings; represent the company with facility leadership at panel hearings.
  • Serve as the company’s primary liaison to partner agencies on operational or policy requirements affecting ACA accreditation.
  • Review, edit, and help develop company policies, procedures, audit tools, training materials, presentations, and programs to align with ACA standards and requirements.
  • Initiate applications for initial ACA accreditation and support facilities through accreditation, reaccreditation, and related ACA processes.
  • Attend ACA audits, mock audits, conferences, and panel hearings as needed.
  • Identify and pursue improvements to accreditation and compliance processes, materials, training, tools, and practices at enterprise and facility levels.
  • Perform other duties as assigned.
  • Travel frequently within the United States as required.
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