Director, Account Management Partner

Kyndryl • Montreal, QC

2d • Hybrid

About The Position

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

Your role
Are you ready to redefine what’s possible for Kyndryl’s most significant customers? In this high-impact leadership role, you are the strategic architect of the relationship. You don’t just manage accounts; you revolutionize them. By building deep, trusted connections with C-suite executives, you bring the full power of Kyndryl’s global expertise to the table to solve complex business challenges. Join us at a unique time in our history where you can shape how our consulting practice operates today and evolves for the future.

Requirements

• Experience running account P&L
• Deep knowledge of business and technology trends and industry best practices
• Experience managing sales process end-to-end
• Proven experience with revenue growth, cost, profitability, trends, and risks
• Open minded and empathetic approach in relationships with customers

Nice To Haves

• Bachelor's degree or Master’s degree
• Sales experience in technical solutions

Responsibilities

• Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts.
• Generate new opportunities and expand existing work into larger scopes and new capabilities.
• Focus on selling new offerings while minimizing erosion to ensure our largest accounts flourish.
• Take full charge of the account P&L, ensuring customer satisfaction, integrity and account compliance.
• Create, maintain, and develop deep connections with top-level decision-makers.
• Collaborate with sales team members to ensure a seamless management process from prospecting to closing.
• Build a strong go-to-market pipeline with partners to join forces and conquer new deals.
• Use your knowledge of external best practices to provide innovative solutions that position Kyndryl as a leader.
• Identify and qualify new opportunities to deliver bespoke services that cater to the unique needs of each customer.
• Go above and beyond to ensure account excellence and maintain total integrity in everything you do.
• Use your creativity and expertise to transform the future of account management.

Benefits

• flexible, supportive environment where your well-being is prioritized and your potential can thrive
• hybrid-friendly culture that supports your well-being and empowers you to grow
• Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health
• powerful tools to chart your career path
• personalized development goals aligned with your ambitions
• continuous feedback to keep you inspired and on track
• develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree