Director, Account Management
About The Position
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. The US Digital Partnerships Fintech team is responsible for cultivating strategic partnerships and managing our relationships with partners across the fintech ecosystem. We work with the biggest names in tech, e-commerce, and financial services to leverage Mastercard’s technological capabilities to solve real world problems for our partners and their customers, create new product propositions, and ensure seamless, secure and inclusive payments.
Requirements
- Bachelor's degree required
- Strong written and verbal communication skills.
- Understanding of payments marketplace and market research to anticipate how Mastercard products and solutions can help drive a customer’s business.
- A blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems.
- Proven track record of managing and growing complex B2B partnerships.
- Extensive experience managing complex B2B partnerships in fintech or payments.
Responsibilities
- Devise strategies to work more effectively with payments ecosystem enablers, such as cloud-native payment processors and payment program managers.
- Own and manage a portfolio of strategic fintech partners, with accountability for revenue growth, pipeline development, and long-term partnership success.
- Identify client/partner needs and oversee the delivery of value-added solutions (fraud, identity, open finance, etc.) that address those needs.
- Analyze financial, payment, and market data to generate client-specific insights and strategic recommendations that drive revenue growth and partner value.
- Collaborate with internal partners and customers to establish and execute annual business planning and quarterly review sessions to establish, monitor and report progress against joint objectives.
- Be the expert on your assigned clients’ capabilities and be ready to provide insight into a partner’s business, thinking strategically and broadly.
- Engage with senior executives across partner organizations to shape partner strategy and commercial agreements.
- Negotiate complex partnership agreements, involving new products and pricing constructs.
- Partner cross-functionally with product, legal, pricing, and network teams to structure and deliver integrated solutions.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Director
