Director, Accelerate

Mayo Clinic•Rochester, MN

13d•$163,200 - $236,700

About The Position

The Director, Transformation - Accelerate is accountable for the strategy, design, operational health, and successful delivery of Mayo Clinic Platform’s Accelerate developer program. The role owns Accelerate as a business capability and ensures that it delivers measurable value to solution developers and platform ecosystem partners while maintaining quality, impact, profitability, operational excellence, and long-term global scalability. Working across Product, Growth & Management, Marketing, Enablement, Delivery, Operations, Technology & Data, Customer Success, Finance, and regional teams, the Director defines the program’s market offering, developer journey, capabilities, tools, and execution model. The Director continually evolves the program to meet developer, partner, market, and business needs. The role partners with Growth on go-to-market strategy and execution and with Services and Delivery to support high-quality developer outcomes and long-term program success. The role leads the program’s global and regional operating models, end-to-end delivery, partner relationships, and financial performance. It establishes standards, governance, operating processes, and performance measures, while developing leaders and teams responsible for strategy, design, delivery, regional enablement, and operational excellence. Success includes profitable program growth, a consistent developer experience, measurable outcomes and healthcare impact, partner confidence, operational efficiency, and successful regional activation.

Requirements

7–10 years of experience leading and managing complex partnerships across the healthcare ecosystem.
Agile delivery experience.
Strong outcome- and target-based delivery skills.
Partnership management skills.
Ability to assess market opportunities, threats, and trends through industry events, publications, market intelligence, and feedback.
Ability to identify key customers, market segments, and high-priority targets.
Proven ability to innovate, solve problems, and develop ideas that advance strategic priorities.
Ability to lead, motivate, and support the ongoing development of professional staff in a decentralized environment.
Strategic thinking and ability to formulate a compelling vision and strategy and translate it into actionable roadmaps and results.
Executive presence and ability to lead executive meetings.
Proactive customer-service ethic.
Strong analytical, project management, negotiation, and change management skills.
Effective written and verbal communication skills.
Highly collaborative working style and ability to influence, build relationships, and work across organizational levels and functions.
Ability to lead change and adapt quickly to a changing business landscape.
Curiosity, a can-do attitude, ability to learn quickly, and ability to thrive in a complex, dynamic environment.
Self-starter with strong organizational skills and ability to track multiple deliverables with minimal direction.
Strong team management and leadership skills.
Initiative-taking approach and eagerness to break new ground and create opportunities for others.

Nice To Haves

MBA or Ph.D. in business, science, or a related field.
Experience leading innovation-related methodologies.

Responsibilities

Own the strategic vision, roadmap, and ongoing evolution of the Accelerate developer program, including its development as an end-to-end pathway for solution developers.
Define program capabilities, tools, data and expert-access models, solutions, services, and developer experiences across discovery, development, validation, qualification, commercialization readiness, and potential deployment and adoption.
Refine the program value proposition with Marketing and Growth to align with developer needs, market opportunities, regional ecosystem strategy, and organizational priorities.
Establish program packaging, positioning, business model, and pricing with Finance and Growth to support sustainable margins, competitive differentiation, and global growth.
Evaluate capabilities, tools, datasets, partnerships, and program enhancements to expand value while maintaining efficiency, quality, and scalability.
Define program standards, governance, success measures, operating models, decision rights, quality standards, and partner enablement for regional programs.
Lead the global and regional operating model, enabling local healthcare, data, and ecosystem partners to activate Accelerate while maintaining consistent methodology, developer journey, brand, governance, and quality.
Own end-to-end delivery performance and ensure high-quality execution and a consistent developer experience across core and regional implementations.
Lead operational performance, including quality, delivery effectiveness, developer outcomes, time-to-value, healthcare impact, and overall program health.
Establish repeatable processes, governance, playbooks, and performance metrics to support predictable execution and geographic and ecosystem-partner scale.
Monitor financial performance, delivery costs, utilization, revenue, portfolio economics, and margins; implement improvements to optimize value, profitability, and efficiency.
Partner with Delivery Managers, Technical Success Managers, Product, Enablement, Technology & Data, Growth, regional teams, and other leaders to remove delivery obstacles and improve execution.
Identify and manage risks, dependencies, and operational issues, including those related to regional markets, partner operating models, data availability, regulatory environments, and cross-functional dependencies.
Serve as executive program leader for strategic developer, healthcare, data, and global ecosystem partners throughout program delivery and evolution.
Build trusted executive relationships that reinforce confidence in the program’s value, execution, and global ecosystem model.
Partner with Growth & Management on executive engagement, go-to-market planning, strategic opportunities, renewals, expansion, and regional activation.
Provide executive oversight for complex developer engagements, regional implementations, escalations, governance meetings, and strategic initiatives.
Represent developer and ecosystem-partner perspectives in program improvements and future capabilities.
Own operational and financial performance across core and regional implementations, including revenue, delivery costs, resource efficiency, margins, portfolio value, and investment priorities.
Establish and monitor key performance indicators for program health, developer and partner outcomes, healthcare impact, growth, operational excellence, global scalability, and financial sustainability.
Drive continuous improvement to increase developer and ecosystem value while improving efficiency, scalability, profitability, and program impact.
Build and foster a high-performing, collaborative program organization focused on accountability, innovation, global scale, and continuous improvement.
Develop leaders and teams responsible for program strategy, design, delivery, regional enablement, and operational excellence.
Promote cross-functional collaboration around shared Accelerate outcomes and champion quality, developer and partner value, operational discipline, global collaboration, and continuous learning.