Director, Accelerate

Mayo Clinic • Rochester, MN

13d • $163,200 - $236,700

About The Position

The Director, Transformation - Accelerate is accountable for the strategy, design, operational health, and successful delivery of Mayo Clinic Platform’s Accelerate developer program. The role owns Accelerate as a business capability, ensuring it delivers measurable value to solution developers and platform ecosystem partners while maintaining quality, impact, profitability, operational excellence, and long-term global scalability.

Working across Product, Growth & Management, Marketing, Enablement, Delivery, Operations, Technology & Data, Customer Success, Finance, and regional teams, the Director defines the program’s market offering, developer journey, capabilities, and tools; governs execution; and evolves the program in response to developer, partner, market, and business needs. The role is the executive owner of the program, partnering with Growth on go-to-market strategy and execution and with Services and Delivery on developer outcomes and long-term program success.

The Director leads the program’s strategy, operating model, delivery, partner relationships, and financial performance across core and regional implementations. The position establishes program standards, governance, success measures, and scalable operating processes; oversees program economics and delivery performance; and develops the organization and leaders responsible for strategy, delivery, regional enablement, and operational excellence.

The role calls for experience leading complex healthcare ecosystem partnerships, innovation-related methodologies, and Agile delivery. Experience with health technology developer and accelerator programs, global ecosystem operations, startups and emerging technology companies, and regulatory, validation, and commercialization pathways is identified as desirable. The Director should also have sufficient familiarity with contemporary data science, AI, and technology development practices to engage effectively with solution developers and technical teams.

Requirements

• 7–10 years of experience leading and managing complex partnerships across the healthcare ecosystem.
• Proven ability to innovate, solve problems, and develop ideas that advance strategic priorities.
• Ability to lead, motivate, and promote the continued development of professional staff in a decentralized environment.
• Strategic thinking and ability to formulate a compelling vision and strategy and translate them into actionable roadmaps and results.
• Executive presence and ability to lead executive meetings.
• Strong customer service ethic.
• Strong analytical, project management, negotiation, and change management skills.
• Effective written and verbal communication skills.
• Highly collaborative working style.
• Ability to lead change and adapt quickly to a changing business landscape.
• Experience working in cross-functional teams and ability to influence and build relationships across multiple organizational levels.
• Curiosity, a can-do attitude, ability to learn quickly, and ability to thrive in a complex, dynamic environment.
• Self-starter with strong organizational skills and ability to track multiple deliverables with minimal direction.
• Strong team management and leadership skills.
• Initiative and eagerness to break new ground and create opportunities for others.
• Experience leading innovation-related methodologies.
• Agile delivery experience.
• Ability to assess market opportunities, threats, and trends using industry events, publications, market intelligence, and feedback.
• Ability to identify key customers, segments, and high-priority targets within markets.
• Strong outcome- and target-based delivery skills.
• Partnership management experience.

Nice To Haves

• MBA or PhD in business, science, or a related field.
• Experience leading health technology developer and accelerator programs.
• Experience establishing and scaling global ecosystem operations.
• Experience working with startups and emerging technology companies, including knowledge of regulatory, validation, and commercialization pathways.
• Fluency in contemporary data science, AI, and technology development practices sufficient to engage with solution developers and technical teams.

Responsibilities

• Own the strategic vision, roadmap, and evolution of the Accelerate developer program, including its expansion as an end-to-end pathway for solution developers.
• Define the program’s capabilities, tools, data and expert-access models, solutions, services, and developer experiences across discovery, development, validation, qualification, commercialization readiness, and potential deployment and adoption.
• Refine the program value proposition with Marketing and Growth, aligning it with developer needs, market opportunities, regional ecosystem strategy, and organizational priorities.
• Establish program packaging, positioning, business model, and pricing with Finance and Growth to support sustainable margins, competitive differentiation, and scalable global growth.
• Evaluate new capabilities, tools, datasets, partnerships, and program enhancements while maintaining operational efficiency, quality, and scalability.
• Define program standards, governance, success measures, operating models, decision rights, quality standards, and partner enablement for regional programs.
• Lead the global and regional operating model, enabling local healthcare, data, and ecosystem partners to activate the program while maintaining consistent methodology, developer journey, brand, governance, and quality standards.
• Own end-to-end program delivery performance and ensure high-quality execution and a consistent developer experience across core and regional implementations.
• Lead operational performance and accountability for quality, delivery effectiveness, developer outcomes, time-to-value, healthcare impact, and overall program health.
• Establish repeatable processes, governance, playbooks, and performance metrics to enable predictable execution and scaling across geographies and ecosystem partners.
• Monitor financial performance, delivery costs, utilization, revenue, portfolio economics, and margin; implement improvements to optimize value, profitability, and efficiency.
• Partner with Delivery Managers, Technical Success Managers, Product, Enablement, Technology & Data, Growth, regional teams, and other leaders to remove delivery obstacles and improve execution.
• Proactively identify and manage risks, dependencies, and operational issues, including those related to regional markets, partner operating models, data availability, regulatory environments, and cross-functional dependencies.
• Serve as the executive program leader for strategic developer, healthcare, data, and global ecosystem partners throughout program delivery and evolution.
• Build trusted executive relationships that reinforce confidence in the program’s value, execution, and global ecosystem model.
• Partner with the Growth & Management Team on executive engagement, go-to-market planning, strategic opportunities, renewals, expansion, and regional activation.
• Provide executive oversight for complex developer engagements, regional implementations, escalations, governance meetings, and strategic initiatives.
• Represent developers and ecosystem partners in driving program improvements and future capabilities.
• Own operational and financial performance across core and regional implementations, including revenue, delivery costs, resource efficiency, margins, portfolio value, and investment priorities.
• Establish and monitor KPIs for program health, developer and partner outcomes, healthcare impact, growth, operational excellence, global scalability, and financial sustainability.
• Drive continuous improvement to increase developer and ecosystem value while improving efficiency, scalability, profitability, and impact.
• Build and foster a high-performing, collaborative program organization focused on accountability, innovation, global scale, and continuous improvement.
• Develop leaders and teams responsible for program strategy, design, delivery, regional enablement, and operational excellence.
• Promote cross-functional collaboration among growth, delivery, product, technology, regional, and partner teams around shared outcomes.
• Champion a culture of quality, developer and partner value, operational discipline, global collaboration, and continuous learning.

Benefits

• Competitive compensation and comprehensive benefit plans.
• Medical coverage with multiple plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision coverage with an affordable plan and national network.
• HSA and FSAs for eligible expenses.
• Competitive retirement package.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed