Director, Accelerate

Mayo Clinic•Rochester, MN

13d

About The Position

The Director, Transformation - Accelerate is accountable for the strategy, design, operational health, and successful delivery of the Accelerate developer program. The role owns Accelerate as a business capability, ensuring it delivers measurable value to solution developers and platform ecosystem partners while maintaining quality, impact, profitability, operational excellence, and long-term global scalability. Working across Product, Growth & Management, Marketing, Enablement, Delivery, Operations, Technology & Data, Customer Success, Finance, and regional teams, the Director defines the program’s market offering, developer journey, capabilities, and tools; governs execution; and evolves the program in response to developer, partner, market, and business needs. The Director is the executive owner of the program, partnering with Growth on go-to-market strategy and execution, and with Services and Delivery on developer outcomes and program success. The role also leads the global and regional operating model, including consistent methodology, developer experience, governance, brand, and quality standards. The Director owns end-to-end delivery and financial performance across core and regional implementations, including program economics, revenue, delivery costs, resource efficiency, margins, portfolio value, and investment priorities. The role establishes measures of program health and outcomes, leads continuous improvement, provides executive oversight for strategic partners and complex engagements, and develops teams responsible for strategy, design, delivery, regional enablement, and operational excellence.

Requirements

7–10 years of experience leading and managing complex partnerships across the healthcare ecosystem.
Agile delivery experience.
Ability to assess market opportunities, threats, and trends using industry events, publications, market intelligence, and feedback.
Ability to identify key customers, market segments, and high-priority targets.
Strong outcome- and target-based delivery skills.
Partnership management experience.
Proven ability to innovate, solve problems, and develop ideas that advance strategic priorities.
Ability to lead, motivate, and promote the continued development of professional staff in a decentralized environment.
Strategic thinking skills, including the ability to formulate a compelling vision and strategy and translate it into actionable roadmaps and results.
Executive presence and ability to lead executive meetings.
Robust, proactive customer-service ethic.
Strong analytical, project management, negotiation, and change management skills.
Effective written and verbal communication skills.
Highly collaborative working style.
Ability to lead change and adapt quickly to a changing business landscape.
Experience working in cross-functional teams and ability to influence and build relationships across organizational levels.
Curiosity, a can-do attitude, and ability to learn quickly and thrive in a complex, dynamic environment.
Self-starter with outstanding organizational skills and ability to track multiple deliverables with minimal direction.
Strong team management and leadership skills.
Initiative-taking approach and eagerness to break new ground and create opportunities for others.

Nice To Haves

MBA or PhD in business, science, or a related field.
Experience leading innovation-related methodologies.

Responsibilities

Own the strategic vision, roadmap, and evolution of the Accelerate developer program, including its expansion as an end-to-end pathway for solution developers.
Define program capabilities, tools, data and expert-access models, solutions, services, and developer experiences across discovery, development, validation, qualification, commercialization readiness, and potential deployment and adoption.
Refine the program value proposition with Marketing and Growth to align with developer needs, market opportunities, regional ecosystem strategy, and organizational priorities.
Establish program packaging, positioning, business model, and pricing in partnership with Finance and Growth.
Evaluate capabilities, tools, datasets, partnerships, and enhancements to expand developer and ecosystem value while maintaining efficiency, quality, and scalability.
Define program standards, governance, success measures, and operating models, including decision rights, quality standards, and partner enablement.
Lead the global and regional operating model, enabling local healthcare, data, and ecosystem partners while maintaining consistent methodology, developer journey, brand, governance, and quality.
Own end-to-end delivery performance and ensure high-quality execution and a consistent developer experience across core and regional implementations.
Lead operational performance, with accountability for quality, delivery effectiveness, developer outcomes, time-to-value, healthcare impact, and overall program health.
Establish repeatable processes, governance, playbooks, and performance metrics to enable predictable execution and scaling across geographies and ecosystem partners.
Monitor financial performance, delivery costs, utilization, revenue, portfolio economics, and margins, and implement improvements to optimize value, profitability, and efficiency.
Partner with Delivery Managers, Technical Success Managers, Product, Enablement, Technology & Data, Growth, regional teams, and other leaders to remove delivery obstacles and improve execution.
Proactively identify and manage risks, dependencies, and operational issues, including those related to regional markets, partner operating models, data availability, regulatory environments, and cross-functional dependencies.
Serve as executive program leader for strategic developer, healthcare, data, and global ecosystem partners throughout delivery and program evolution.
Build executive relationships and partner with Growth on executive engagement, go-to-market planning, strategic opportunities, renewals, expansion, and regional activation.
Provide executive oversight for complex developer engagements, regional implementations, escalations, governance meetings, and strategic initiatives.
Represent developers’ and ecosystem partners’ perspectives in program improvements and future capabilities.
Own program economics and establish and monitor KPIs for program health, developer and partner outcomes, healthcare impact, growth, operational excellence, global scalability, and financial sustainability.
Drive continuous improvement that increases developer and ecosystem value while improving efficiency, scalability, profitability, and impact.
Build a high-performing, collaborative program organization focused on accountability, innovation, global scale, and continuous improvement.
Develop leaders and teams responsible for program strategy, design, delivery, regional enablement, and operational excellence.
Promote cross-functional collaboration and champion quality, developer and partner value, operational discipline, global collaboration, and continuous learning.