Direct Support Supervisor

RHA Health Services•La Grange, NC

About The Position

RHA Health Services is hiring a Direct Support Supervisor to manage assigned residential homes or facilities and directly supervise two or more employees. The supervisor carries out supervisory responsibilities in accordance with organizational policies and applicable laws, including interviewing and recommending candidates for hire, training employees, assigning and directing work, reviewing performance, motivating and recognizing team performance, and resolving complaints and problems. The role combines supervision with direct care work in a residential setting. The supervisor works assigned time in the home or facility, supports employees in their interactions with people receiving services, and helps implement services and supports aligned with each person’s Individual Support Plan, personal goals, and desired outcomes. The position also includes after-hours and on-call coverage as part of the direct care rotation. The listed pay rate is $19.00.

Requirements

  • High school diploma or GED required.
  • One year of experience working with individuals with developmental and intellectual disabilities.
  • Flexible schedule and availability to provide on-call coverage as needed.
  • Provide CPR after certification.
  • Ability to pass a background check and drug screen.
  • Pre-employment screening includes criminal background checks, registry checks, drug testing, education verification, and other credentialing based on position requirements.
  • For positions requiring driving, provide proof of a driver’s license, driver’s insurance, and a vehicle if required to transport individuals.

Nice To Haves

  • Associate degree in a health-related area or two years of experience in a health-related field preferred.
  • CPR, first aid, NCI, and/or MedTech certification is a plus.
  • Proof of employment history or references, if required.

Responsibilities

  • Manage assigned residential homes or facilities.
  • Supervise and coordinate the activities of Direct Support Employees.
  • Work assigned time in the residential home or facility.
  • Resolve employee issues and conduct performance reviews.
  • Ensure employees meet training requirements and attend required events.
  • Provide after-hours and on-call coverage as part of the direct care rotation.
  • Monitor and provide feedback to employees on their interactions and relationships with the people supported.
  • Ensure people supported have a clean, maintained home and yard.
  • Help implement services and supports that assist people supported in achieving personal goals and outcomes identified in their Individual Support Plans.
  • Carry out the responsibilities of a Direct Support Professional.
  • Interview and make hiring recommendations; train employees; plan, assign, and direct work; review performance; motivate and promote team performance; address complaints and resolve problems.
  • Perform other duties as assigned.

Benefits

  • Payactiv early access to earned wages before payday.
  • Employee perks and discount program.
  • Paid time off for full-time employees only.
  • Health and insurance benefits for full-time employees only.
  • 401(k) retirement savings program.
  • Wellbeing programs covering physical, emotional, and financial wellness.
  • Chronic disease management programs for hypertension and diabetes for qualifying employees.
  • Free CPR, first aid, and job-specific training opportunities.
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