Direct Support Staff - Developmental Services

Advocates•W. Boylston, MA

About The Position

Advocates is seeking an enthusiastic, compassionate, and motivated Direct Support Staff member to support adults with developmental disabilities in a residential setting. This entry-level human services role provides hands-on support, guidance, and encouragement while helping individuals build skills and independence. The position assists with daily living activities—including personal care, meals, routines, and community outings—and helps individuals make choices and pursue person-centered goals. The stated schedule is Saturday 11 a.m.–7 p.m., Sunday 3 p.m.–11 p.m., Monday 4 p.m.–9 p.m., Tuesday 4 p.m.–9 p.m., and Wednesday 3 p.m.–9 p.m. The starting rate is $18.50 per hour. Advocates is a nonprofit, mission-driven organization providing comprehensive services for people facing developmental, mental health, or other life challenges. Its person-centered approach emphasizes choice, independence, respect, compassion, inclusion, and meaningful lives. The organization describes a supportive, welcoming culture, opportunities for advancement, and a commitment to work-life balance.

Requirements

High school diploma or GED required.
Strong interpersonal, communication, and coaching skills.
Ability to work in a fast-paced, team-oriented, person-centered environment.
Basic computer skills required.
Valid driver’s license and reliable vehicle.
Willingness to transport individuals.
Commitment to supporting culturally diverse populations.

Nice To Haves

Experience in human services or with similar populations preferred.

Responsibilities

Provide daily support at home and in the community.
Help plan and implement daily routines and activities.
Support individuals in setting and achieving person-centered goals.
Encourage participation in community and social opportunities.
Support household cleaning and maintenance tasks.
Document observations, progress, and any concerns.
Implement established treatment and support plans.
Provide physical intervention in crisis situations when necessary.
Maintain required certifications, including CPR/First Aid, MAP, SOLVE, and HR/DPPC.
Ensure individuals are treated with dignity and respect and in alignment with Human Rights policies.
Assist individuals with daily living activities such as personal care, meals, routines, and community outings.
Help individuals build skills and independence.