Direct Support Staff - Developmental Services

Advocates•Framingham, MA

About The Position

Direct Support Staff provide hands-on support, guidance, and encouragement to adults with developmental disabilities in residential settings and the community. This entry-level position supports individuals with daily living activities—including personal care, meals, routines, and community outings—while helping them develop skills and independence. The role involves building relationships and supporting person-centered goals in a respectful, compassionate, and inclusive environment. The scheduled hours are Monday through Friday, 8 a.m. to 4 p.m. The starting rate is $18.50 per hour. Advocates is a nonprofit, mission-driven organization providing comprehensive services to people facing developmental, mental health, or other life challenges. Its person-centered approach empowers individuals to make choices, build independence, and live meaningful lives.

Requirements

High school diploma or equivalent.
Strong interpersonal, communication, and coaching skills.
Ability to work in a fast-paced, team-oriented, person-centered environment.
Basic computer skills.
Valid driver’s license and reliable vehicle.
Willingness to transport individuals.
Commitment to supporting culturally diverse populations.

Nice To Haves

Experience in human services or with similar populations.

Responsibilities

Provide daily support at home and in the community.
Help plan and implement daily routines and activities.
Support individuals in setting and achieving person-centered goals.
Encourage participation in community and social opportunities.
Support household cleaning and maintenance tasks.
Document observations, progress, and concerns.
Implement established treatment and support plans.
Provide physical intervention in crisis situations when necessary.
Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC).
Ensure individuals are treated with dignity and respect and in alignment with Human Rights policies.