Direct Support Staff - Developmental Services

Advocates • Framingham, MA

2d

About The Position

Advocates is seeking an enthusiastic, compassionate, and motivated team player to provide meaningful support to adults with developmental disabilities in a residential setting. This entry-level human services role provides hands-on support, guidance, and encouragement while helping individuals build skills and independence. Support includes daily living activities such as personal care, meals, routines, and community outings. The role offers a supportive environment, opportunities for advancement, and an emphasis on work-life balance.

Advocates is a nonprofit, mission-driven organization providing comprehensive services to people facing developmental, mental health, or other life challenges. Its person-centered approach empowers individuals to make choices, build independence, and live meaningful lives. The organization values respect, compassion, inclusion, and a welcoming culture where employees can grow and thrive.

Requirements

• High school diploma or equivalent required.
• Strong interpersonal, communication, and coaching skills.
• Ability to work in a fast-paced, team-oriented, person-centered environment.
• Basic computer skills.
• Valid driver’s license, reliable vehicle, and willingness to transport individuals.
• Commitment to supporting culturally diverse populations.

Nice To Haves

• Experience in human services or with similar populations.

Responsibilities

• Provide daily support at home and in the community.
• Help plan and implement daily routines and activities.
• Support individuals in setting and achieving person-centered goals.
• Encourage participation in community and social opportunities.
• Support household cleaning and maintenance tasks.
• Document observations, progress, and any concerns.
• Implement established treatment and support plans.
• Provide physical intervention in crisis situations when necessary.
• Maintain required certifications, including CPR/First Aid, MAP, SOLVE, and HR/DPPC.
• Ensure individuals are treated with dignity and respect and in alignment with Human Rights policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED