Direct Support Staff - Developmental Services

Advocates•Norton, MA

About The Position

Advocates is seeking an enthusiastic, compassionate, and motivated Direct Support Staff member to support adults with developmental disabilities in a residential setting. This entry-level human services role provides hands-on assistance, guidance, and encouragement, helping individuals with daily living activities such as personal care, meals, routines, and community outings while supporting their skills and independence. The role includes providing support at home and in the community, helping individuals work toward person-centered goals, and maintaining a respectful, inclusive environment. Advocates is a nonprofit, mission-driven organization with a person-centered approach, focused on empowering people to make choices, build independence, and live full, meaningful lives. The organization describes its culture as supportive and welcoming, with opportunities for advancement and a commitment to work-life balance. The listed starting rate is $18.50 per hour. The schedule is Saturday 9 a.m.–5 p.m., Sunday 9 a.m.–5 p.m., and Monday, Tuesday, and Friday 3 p.m.–11 p.m. The shift is described as a blended shift.

Requirements

High school diploma or equivalent.
Strong interpersonal, communication, and coaching skills.
Ability to work in a fast-paced, team-oriented, person-centered environment.
Basic computer skills.
Valid driver's license and reliable vehicle.
Willingness to transport individuals.
Commitment to supporting culturally diverse populations.

Nice To Haves

Experience in human services or with similar populations.

Responsibilities

Provide daily support at home and in the community.
Help plan and implement daily routines and activities.
Support individuals in setting and achieving person-centered goals.
Encourage participation in community and social opportunities.
Support household cleaning and maintenance tasks.
Document observations, progress, and any concerns.
Implement established treatment and support plans.
Provide physical intervention in crisis situations when necessary.
Maintain required certifications, including CPR/First Aid, MAP, SOLVE, and HR/DPPC.
Ensure individuals are treated with dignity and respect and in alignment with Human Rights policies.