Direct Support Staff - Developmental Services

Advocates•Framingham, MA

About The Position

Direct Support Staff provide hands-on support, guidance, and encouragement to adults with developmental disabilities in a residential setting. This entry-level position involves assisting with daily living activities, including personal care, meals, routines, and community outings, while helping individuals develop skills and independence. The role offers opportunities to build relationships and grow a career in human services within a supportive, person-centered environment.

Requirements

High school diploma or equivalent.
Strong interpersonal, communication, and coaching skills.
Ability to work in a fast-paced, team-oriented, person-centered environment.
Basic computer skills.
Valid driver’s license, reliable vehicle, and willingness to transport individuals.
Commitment to supporting culturally diverse populations.

Nice To Haves

Experience in human services or with similar populations.

Responsibilities

Provide daily support at home and in the community.
Help plan and implement daily routines and activities.
Support individuals in setting and achieving person-centered goals.
Encourage participation in community and social opportunities.
Support household cleaning and maintenance tasks.
Document observations, progress, and concerns.
Implement established treatment and support plans.
Provide physical intervention in crisis situations when necessary.
Maintain required certifications, including CPR/First Aid, MAP, SOLVE, and HR/DPPC.
Ensure individuals are treated with dignity and respect and in alignment with Human Rights policies.