Direct Support Staff - Developmental Services

Advocates•Norton, MA

11d•Onsite

About The Position

Advocates is seeking enthusiastic, compassionate, and motivated team players to provide hands-on support, guidance, and encouragement to adults with developmental disabilities in a residential setting. This entry-level human services role supports individuals with daily living activities—including personal care, meals, routines, and community outings—while helping them develop skills and independence. The position offers opportunities to build lasting relationships and advance within a supportive environment committed to work-life balance. Advocates is a nonprofit, mission-driven organization providing comprehensive services for people facing developmental, mental health, or other life challenges. Its person-centered approach empowers individuals to make choices, build independence, and live meaningful lives. The organization values respect, compassion, inclusion, and the ideas and contributions of its employees.

Requirements

High school diploma or equivalent required.
Strong interpersonal, communication, and coaching skills.
Ability to work in a fast-paced, team-oriented, person-centered environment.
Basic computer skills.
Valid driver’s license and reliable vehicle, with willingness to transport individuals.
Commitment to supporting culturally diverse populations.

Nice To Haves

Experience in human services or with similar populations preferred.

Responsibilities

Provide daily support at home and in the community.
Help plan and implement daily routines and activities.
Support individuals in setting and achieving person-centered goals.
Encourage participation in community and social opportunities.
Support household cleaning and maintenance tasks.
Document observations, progress, and concerns.
Implement established treatment and support plans.
Provide physical intervention in crisis situations when necessary.
Maintain required certifications, including CPR/First Aid, MAP, SOLVE, and HR/DPPC.
Ensure individuals are treated with dignity and respect and in alignment with Human Rights policies.