Direct Support Staff - Developmental Services

Advocates•Sterling, MA
•Onsite

About The Position

Direct Support Staff provide hands-on support, guidance, and encouragement to adults with developmental disabilities in a residential setting. This entry-level role assists individuals with daily living activities, including personal care, meals, routines, and community outings, while helping them build skills and independence. The position supports a person-centered approach that respects individual choices and promotes meaningful relationships, community participation, and work-life balance.

Requirements

  • High school diploma or equivalent.
  • Strong interpersonal, communication, and coaching skills.
  • Ability to work in a fast-paced, team-oriented, person-centered environment.
  • Basic computer skills.
  • Valid driver’s license and reliable vehicle, with willingness to transport individuals.
  • Commitment to supporting culturally diverse populations.

Nice To Haves

  • Experience in human services or with similar populations.

Responsibilities

  • Provide daily support at home and in the community.
  • Help plan and implement daily routines and activities.
  • Support individuals in setting and achieving person-centered goals.
  • Encourage participation in community and social opportunities.
  • Support household cleaning and maintenance tasks.
  • Document observations, progress, and any concerns.
  • Implement established treatment and support plans.
  • Provide physical intervention in crisis situations when necessary.
  • Maintain required certifications, including CPR/First Aid, MAP, SOLVE, and HR/DPPC.
  • Ensure individuals are treated with dignity and respect and in alignment with Human Rights policies.
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