The Direct Support Specialist (DSS) provides individualized, person-centered support to people with intellectual and/or developmental disabilities who have complex or high-support needs. The role performs the core responsibilities of a Direct Support Professional (DSP), with additional client-specific training, demonstrated competency, preparation, and consistent adherence to specialized support protocols. The position receives an enhanced hourly rate because of these added requirements. DSS employees provide support according to each client's approved service plans and instructions, assist with daily living activities, and promote community participation, independence, communication, skill development, and progress toward individual goals. They provide supervision and assistance appropriate to each client's needs, follow health, safety, behavioral, and emergency protocols, and report changes or concerns promptly. Employees must maintain professional boundaries and respect client rights, dignity, privacy, choice, and independence. The role requires accurate, timely, objective documentation, including a unique shift note for every shift worked and required incident reports. For 2:1 staffing shifts, employees must clock in and out in real time, with recorded times accurately reflecting when they were present and actively providing authorized support. Documentation must correspond to the date, time, and services for the shift. In addition to standard DSP training, employees must complete any additional client-specific training and demonstrate competency before independently providing specialized support when required. Training may cover behavioral support, approved behavioral or safety interventions, risk mitigation, communication and de-escalation, emergency procedures, health and safety, or specialized equipment and support procedures. DSS employees are also expected to participate in relevant training, coaching, meetings, and competency reviews and maintain required certifications. The position requires consistent reliability, situational awareness, professional conduct in stressful situations, and adherence to detailed protocols without independently modifying them. Employees must follow agency and state requirements, mandatory reporting requirements, and applicable confidentiality standards, and contact agency leadership when clarification, training, or support is needed. The DSS designation and enhanced pay depend on assignment to clients with specialized support needs and may be reviewed if the assignment or requirements change. The designation does not confer supervisory authority unless separately assigned. Compensation starts at $26.00 per hour. Following reviews at 30, 60, and 90 days of services, successful training and positive client or guardian feedback may increase the rate to $27.00, $28.00, and $30.00 per hour, respectively. The listed rates apply to clients requiring this level of care; rates for additional client assignments should be confirmed with the agency's Administration team.
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Job Type
Full-time
Education Level
No Education Listed