Direct Support Professional 3 (DSP3)

Bridgewell•Topsfield, MA
•Onsite

About The Position

Bridgewell is hiring a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily intervention, supervision, and skills training in activities of daily living in the home and community. Some people served may need physical assistance or accommodations. Staff receive specialized training and may be required to obtain certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare. The schedule is Sunday, 9:00 a.m.–3:00 p.m., and Monday–Thursday, 3:00 p.m.–11:00 p.m., for 38 hours per week. The position requires supporting people with daily living and care needs, helping foster their independence, maintaining required documentation and certifications, and meeting regulatory and agency standards. It also involves transportation, household duties, coordination with families and other stakeholders, and assigned program safety or human-rights responsibilities. Bridgewell provides social and human services through community housing, day programs, outpatient treatment, recovery services, education, and employment training. Its mission is to inspire hope and empower people experiencing life challenges to achieve their fullest potential.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for clear and articulate documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficient use of Microsoft products such as Email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to climb stairs and physically assist people served with movement, bathroom routines, bathing, wheelchair transfers, and physical, behavioral, or medical interventions; this may involve people weighing more than 200 pounds.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.

Responsibilities

  • Support people served with skills training in activities of daily living during assigned hours.
  • Create opportunities for people served to make decisions, develop skills, and foster independence.
  • Provide services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
  • Assist people served with medical, clinical, and financial needs.
  • Transport and accompany people served to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady-care calls according to guidelines for awake overnight shifts.
  • Assist people served in accessing community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and other required program trainings.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff meetings and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across more than one hundred programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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