Direct Support Professional 3 (DSP3)

Bridgewell • Dracut, MA

9d

About The Position

Bridgewell is a social and human services organization supporting people with disabilities and other life challenges through community housing, day programs, outpatient treatment, recovery services, education, and employment training. Its mission is to inspire hope and empower people experiencing life challenges to achieve their fullest potential.

The Direct Support Professional provides support to people with developmental, physical, and psychiatric disabilities in a residential program. The role helps people with daily living activities, supervision, skills training, decision-making, and independence at home and in the community. People supported may need physical assistance or accommodations, and some roles may involve enhanced supervision, behavioral support, or medical care. Specialized training, certifications, or credentials may be required depending on program needs.

The schedule is Saturday and Sunday, 9:00 a.m.–11:00 p.m., totaling 28 hours per week. The position includes supporting medical, clinical, and financial needs; transportation; documentation; household duties; medication administration where applicable; and collaboration with families, guardians, stakeholders, and program staff. The role requires meeting applicable regulatory standards and Bridgewell policies and procedures.

Requirements

• High school diploma or GED, or at least five years of verified experience in the same position.
• Excellent written and oral communication skills for producing clear, articulate documentation.
• Strong organizational and problem-solving skills.
• Computer literacy, including proficiency with Microsoft products such as email, Word, and Excel, and agency web-based applications.
• Ability to drive a large and/or wheelchair van.
• Valid U.S. driver's license and at least one year of driving experience in the United States.
• Ability to meet the physical demands of the role, including climbing stairs and physically assisting people with movement, personal care, transfers, and physical, behavioral, or medical interventions.

Nice To Haves

• At least one year of experience working with people with developmental or psychiatric disabilities.
• Specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare, as applicable to program needs.

Responsibilities

• Support people in services with skills training in activities of daily living during assigned day, evening, or overnight hours.
• Create opportunities for people to make decisions, develop skills, and foster independence.
• Provide services in accordance with DDS, DMH, MassHealth, HUD, DPH, CARF, other applicable regulatory standards, and Bridgewell policies and procedures.
• Assist people with medical, clinical, and financial needs.
• Transport and accompany people to medical, recreational, and other activities outside the program as needed.
• Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady care calls according to guidelines when working an awake overnight shift.
• Assist people with accessing community resources and recreational opportunities.
• Administer medications according to MAP regulations, as applicable.
• Maintain mandatory certifications and training, including applicable FA/CPR, PABC, and MAP requirements, and complete other program- or Bridgewell-mandated training.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
• Comply with Bridgewell's Safety Checks Policy.
• Attend and participate in program staff and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including the employee's birthday off.
• Collaborative work environment that values new insight and personal contributions.
• Training and development opportunities across more than one hundred programs.
• Additional compensation for on-call rotations.
• Opportunities for professional development and growth.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED