Direct Support Professional 3 (DSP3)

Bridgewell•Wenham, MA

About The Position

Bridgewell seeks a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily intervention, supervision, and skills training in activities of daily living, both at home and in the community. People supported may require physical assistance or accommodations. Depending on the program, staff may receive specialized training and provide enhanced supervision or interventions related to behavioral support, medical care, autism, or other needs. Specialized certifications or credentials may also be required. The position is scheduled for 20 hours per week: Sunday 9:00 a.m.–11:00 p.m. and Saturday 5:00 p.m.–11:00 p.m. Staff support people in making decisions, developing skills, and fostering independence while meeting regulatory requirements and Bridgewell policies. Responsibilities also include assistance with medical, clinical, and financial needs; transportation; documentation; household tasks; medication administration when applicable; and maintaining required training and certifications. Bridgewell provides social and human services through community housing, day programs, outpatient treatment, recovery services, education, and employment training. The organization describes its mission as inspiring hope and empowering people experiencing life challenges to achieve their fullest potential. It offers health benefits, paid time off, training and development opportunities, a collaborative work environment, and additional compensation for on-call rotations. An acceptable CORI result is required according to Bridgewell policy. Bridgewell is an equal-opportunity employer.

Requirements

  • High school diploma or GED, or at least 5 years of verified experience in the same position.
  • Excellent written and oral communication skills to produce clear, articulate documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to meet the physical demands of the role, including climbing stairs and physically assisting people with movement, personal care, transfers, and physical, behavioral, or medical interventions; people supported may weigh more than 200 pounds.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least 1 year of experience working with people with developmental or psychiatric disabilities is preferred.
  • Specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on the program.

Responsibilities

  • Support people with skills training in activities of daily living during assigned day, evening, or overnight hours.
  • Create opportunities for people supported to make decisions, develop skills, and foster independence.
  • Provide services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
  • Assist people supported with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines when working an awake overnight shift.
  • Assist people supported with accessing community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory and program-required training certifications, including applicable FA/CPR, PABC, and MAP certifications.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff meetings and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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