About The Position

The Direct Support Professional (DSP) supports Waypoint members in building relationships, communicating effectively, developing skills, exercising self-determination, and pursuing personally meaningful lifestyles. The DSP maintains a safe, supportive environment and ensures members are treated with dignity and respect, with attention to their interests, culture, and needs. The role involves working as part of a team and representing Waypoint professionally in the community and in members’ homes or programs. The DSP is expected to demonstrate professional values, ethics, responsibility, and confidentiality. The DSP assists with personal care, household tasks, community participation, transportation, medication administration, and implementation of person-centered service and support plans. The position also includes documentation, incident reporting, required training and certifications, communication with families and professionals, and compliance with applicable agency policies and regulations. Starting pay is $22.00 per hour.

Requirements

  • A high school diploma or GED.
  • Must become DSP, CRMA, and Safety Care certified as a primary responsibility of the position.
  • Valid driver’s license from the state of residence and a clean driving record.
  • Proficiency in speaking, reading, and writing English.
  • Ability to learn beginner-level information technology skills.
  • Ability to lift up to 50 pounds independently using safe body mechanics.
  • Ability to perform the stated physical activities, including standing, walking, running, shuffling, stooping, kneeling, bending, twisting, grasping, and raising hands above the head.
  • Ability to implement Safety Care techniques to escort members or establish member safety in an emergency or as specified in a support plan.
  • Desire to work with, learn about, and support individuals with intellectual and other complex disabilities; prior position experience is not required.
  • Willingness to implement positive behavior support and structured activities.
  • Excellent communication with members, families, coworkers, and other professionals.

Responsibilities

  • Support individuals in developing skills for independence and full participation in their communities.
  • Build collaborative rapport and safe, supportive relationships, and plan activities aligned with participants’ interests and personal goals.
  • Respect individuals’ privacy and confidentiality.
  • Encourage self-determination and self-advocacy by supporting individuals in exploring interests and expressing choices.
  • Implement Service Implementation Plans and support or care plans described in Person-Centered Service Plans.
  • Maintain accurate, timely documentation, including electronic health records, progress notes, treatment plans, positive support plans, and incident reports.
  • Assist with personal care tasks such as bathing, dressing, and toileting while respecting dignity and privacy.
  • Support household responsibilities, including cleaning, laundry, meal preparation, and other daily tasks.
  • Support participation in community activities, services, and events, including providing or accessing transportation.
  • Provide transportation to appointments, activities, family visits, and other approved destinations in compliance with agency policy and applicable laws.
  • Follow recommendations from professional providers, including occupational, physical, and speech therapists and dietary providers.
  • Administer medications in accordance with CRMA certification requirements and agency procedures.
  • Encourage healthy eating, physical fitness, and overall health and wellness.
  • Report incidents, injuries, and other required notifications in accordance with agency policies and applicable regulations.
  • Complete required trainings and maintain certifications.
  • Attend and participate in staff meetings and supervisions.
  • Promote a collaborative, professional, and respectful work environment; accept direction, constructive feedback, and information.
  • Maintain cooperative and professional relationships and communicate effectively with participants, families, coworkers, supervisors, and community partners.
  • Accurately record program expenditures and manage agency funds as required.
  • Comply with mandated reporter laws and complete Reportable Event Reports as required.
  • Comply with applicable federal, state, and local regulations, including Rights of Recipients, OADS, DHHS, licensing, and HCBS requirements.
  • Maintain confidentiality in compliance with HIPAA, agency policies, and applicable law.
  • Promote safety, maintain a clean and orderly home, and implement cleaning routines and checklists.
  • Follow agency safety and transportation policies, and notify a supervisor of safety or maintenance needs through internal reporting procedures.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Paid holidays
  • Employer-paid short-term disability
  • Employer-paid life insurance and AD&D
  • Critical illness and accident insurance
  • Flexible spending accounts
  • $1,500 sign-on bonus for select residential DSP positions in the Western Region
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service