About The Position

The Direct Support Professional (DSP) supports Waypoint members in building relationships, communicating effectively, developing skills, exercising self-determination, and pursuing personally meaningful lifestyles and goals. The DSP maintains a safe, supportive environment and ensures members are treated with dignity and respect, with consideration for their interests, culture, and needs. The role involves working as part of a team and representing Waypoint professionally in the community and in members’ residences or programs, while demonstrating responsibility, ethical conduct, and confidentiality.

Requirements

  • High school diploma or GED.
  • Must obtain DSP, CRMA, and Safety Care certifications as a primary responsibility of the position.
  • Valid driver’s license from state of residence and a clean driving record.
  • Proficiency in speaking, reading, and writing English.
  • Ability to learn beginner-level information technology skills.
  • Willingness to work with, learn about, and support individuals with intellectual and other complex disabilities.
  • Willingness to implement positive behavior support and structured activities.
  • Excellent communication skills with members, families, coworkers, and other professionals.
  • Ability to raise hands above the head; stand, walk, run, shuffle, and stoop for several minutes; kneel on one or both knees and stand; bend 45 degrees at the trunk and twist to either side; and grasp firmly.
  • Ability to push and pull personal care equipment and independently lift up to 50 pounds using safe body mechanics.
  • Ability to implement Safety Care techniques to escort members and/or establish member safety in an emergency or as specified by a support plan.

Responsibilities

  • Support individuals in developing skills that promote independence and full community participation.
  • Build collaborative rapport and supportive relationships with participants, and plan activities aligned with their interests and personal goals.
  • Respect individuals’ privacy and confidentiality; encourage self-determination and self-advocacy.
  • Implement Service Implementation Plans and support or care plans described in Person-Centered Service Plans.
  • Maintain timely and accurate documentation, including electronic health records, progress notes, treatment plans, positive support plans, and incident reports.
  • Assist with personal care, including bathing, dressing, and toileting, while respecting dignity and privacy.
  • Support household responsibilities such as cleaning, laundry, and meal preparation.
  • Support participation in community activities, services, and events, including providing or accessing transportation.
  • Provide transportation to approved appointments, activities, family visits, and other destinations in accordance with agency policy and applicable laws.
  • Follow recommendations from professional providers, including occupational, physical, and speech therapists and dietary providers.
  • Administer medications in accordance with CRMA certification requirements and agency procedures.
  • Encourage healthy eating, physical fitness, and overall health and wellness.
  • Report incidents, injuries, and other required notifications in accordance with policies and regulations.
  • Complete required training and maintain certifications; attend and participate in staff meetings and supervision.
  • Promote a collaborative, professional, and respectful workplace; accept direction, feedback, and information as part of a team.
  • Develop and maintain professional relationships and communicate effectively with participants, families, coworkers, supervisors, and community partners.
  • Accurately record program expenditures and manage agency funds as required.
  • Comply with mandated reporter laws and complete Reportable Event Reports as required.
  • Comply with applicable laws and regulations, including recipient rights, OADS, DHHS, licensing, and HCBS requirements.
  • Maintain confidentiality in compliance with HIPAA, agency policies, and applicable law.
  • Promote safety, maintain a clean and orderly home, and follow cleaning routines and checklists.
  • Follow agency safety and transportation policies and report safety or maintenance needs through internal procedures.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Paid holidays
  • Employer-paid short-term disability
  • Employer-paid life insurance and AD&D
  • Critical illness and accident insurance
  • Flexible spending accounts
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service