About The Position

The Direct Support Professional (DSP) supports Waypoint members in building relationships, communicating effectively, developing skills, exercising independence and self-determination, and pursuing personally satisfying lifestyles. The DSP helps maintain a safe and supportive environment and ensures members are treated with dignity and respect, with support tailored to their interests, culture, needs, and personal goals. The position works as part of a team and represents Waypoint professionally in members’ residences and programs and in the community, communicating with members, families, guardians, coworkers, supervisors, and community partners while upholding professional values, ethics, responsibility, and confidentiality. The DSP implements person-centered service and support plans; documents services and progress; assists with personal care and household tasks; supports community participation and transportation; follows professional-provider recommendations; and administers medications in accordance with CRMA certification and agency procedures. The role also includes required training and certification, safety practices, incident reporting, compliance with applicable laws and regulations, and maintaining a clean and orderly home environment. Starting pay is $22.00 per hour. A $1,500 sign-on bonus is available for residential DSPs in the Western Region for select positions only.

Requirements

  • A high school diploma or GED.
  • Must become DSP, CRMA, and Safety Care certified; obtaining and maintaining these certifications is a primary responsibility of the position.
  • A valid driver’s license from the state of residence and a clean driving record.
  • Proficiency in speaking, reading, and writing English.
  • Ability to learn beginner-level information technology skills.
  • Ability to perform the listed physical activities, including standing, walking, running, shuffling, stooping, kneeling, bending, twisting, grasping, and raising hands above the head.
  • Ability to push and pull personal care equipment and independently lift up to 50 pounds using safe body mechanics.
  • Ability to implement Safety Care techniques to escort members or establish member safety in an emergency or as specified in a support plan.

Nice To Haves

  • Position experience is not required; a desire to work with, learn about, and support individuals with intellectual and other complex disabilities is required.
  • Willingness to implement positive behavior support and structured activities.
  • Excellent communication with members, families, coworkers, and other professionals.

Responsibilities

  • Support individuals in developing skills that promote independence and full participation in their communities.
  • Build collaborative rapport and safe, supportive relationships; plan and engage in activities aligned with members’ interests and personal goals.
  • Respect individuals’ privacy and confidentiality, and encourage self-determination and self-advocacy.
  • Implement Service Implementation Plans and support or care plans described in Person-Centered Service Plans.
  • Maintain accurate and timely service documentation, including electronic health records, progress notes, treatment plans, positive support plans, and incident reports.
  • Assist with personal care tasks such as bathing, dressing, and toileting while respecting dignity and privacy.
  • Support household responsibilities, including cleaning, laundry, meal preparation, and other daily tasks.
  • Support participation in community activities, services, and events, including providing or accessing transportation.
  • Provide transportation to appointments, activities, family visits, and other approved destinations in compliance with agency policy and applicable laws.
  • Follow recommendations from professional providers, including occupational, physical, and speech therapists and dietary professionals.
  • Administer medications in accordance with CRMA certification requirements and agency procedures.
  • Encourage healthy eating, physical fitness, and overall health and wellness.
  • Report incidents, injuries, and other required notifications in accordance with agency policies and applicable regulations.
  • Complete required training and maintain certifications; attend and participate in staff meetings and supervision.
  • Promote a collaborative, professional, and respectful work environment; accept direction, constructive feedback, and information as part of a team.
  • Develop and maintain cooperative professional relationships and communicate effectively to resolve concerns constructively.
  • Manage agency funds by accurately recording program expenditures as required.
  • Comply with mandated reporter laws and complete Reportable Event Reports as required.
  • Comply with applicable federal, state, and local regulations, including recipient rights, OADS, DHHS, licensing, and HCBS requirements.
  • Maintain confidentiality in compliance with HIPAA, agency policies, and applicable law.
  • Promote safety, maintain a clean and orderly home, and follow cleaning routines and checklists.
  • Follow agency safety and transportation policies and notify a supervisor of safety or maintenance needs through internal reporting procedures.

Benefits

  • Medical, dental, and vision insurance
  • Retirement plan
  • Paid time off
  • Paid holidays
  • Employer-paid short-term disability
  • Employer-paid life insurance and AD&D
  • Critical illness and accident insurance
  • Flexible spending accounts
  • $1,500 sign-on bonus for residential Direct Support Professionals in the Western Region, select positions only
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