About The Position

Quest, Inc. is hiring a Direct Support Professional to support people with developmental disabilities in an Intermediate Care Facility in Brandon. The role helps individuals with daily living needs, safety, social interaction, meals, and household tasks while supporting dignity, respect, and personal rights. Depending on assignment, the employee may also drive residents to appointments, training, home visits, and community outings. Available full-time schedules include weekday day shifts, a Sunday-to-Tuesday evening schedule, a Sunday-to-Thursday overnight schedule, and a Sunday-to-Wednesday combination schedule; candidates should confirm current availability with their recruiter. Employees may need to remain beyond scheduled hours until coverage arrives, and are expected to report to work during inclement weather, including potentially sheltering in place during a hurricane.

Requirements

  • High school diploma.
  • Must be at least 18 years old.
  • Ability to read, write, and comprehend English and remain calm and communicate during a crisis.
  • Previous working knowledge of household appliances, such as washers, dryers, dishwashers, stoves, and ovens.
  • Ability to stand for long periods and perform household tasks involving bending and lifting, push wheelchairs, and use hands for tasks such as writing, typing, and handling small objects.

Nice To Haves

  • For driver assignments, ability to safely operate and navigate large-capacity vehicles, including 10–12 passenger vans and wheelchair buses.
  • Valid Florida driver's license maintained in good standing.
  • Experience with Hoyer lifts, van lifts, and adaptive equipment such as wheelchairs, scooters, and walkers.

Responsibilities

  • Assist individuals with personal care, including toileting, bathing, dressing, and hygiene.
  • Provide regular positive social and leisure interaction.
  • Safely lift, transfer, and reposition individuals according to daily schedules.
  • Support safe mealtimes, including food preparation, dietary textures and restrictions, adaptive equipment, and feeding assistance.
  • Perform daily housekeeping, including washing dishes, making beds, laundry, trash removal, bathroom and kitchen cleaning, mopping, and sweeping.
  • Maintain adequate supervision, which may require staying past scheduled hours until the next shift or backup staffing arrives.
  • Report to work during inclement weather and provide care, potentially sheltering in place during a hurricane.
  • Treat individuals and others with dignity and respect, communicate in a friendly and professional manner, and ensure personal rights are met.
  • If hired as a driver, operate large-capacity vehicles to transport individuals to training centers, medical appointments, home visits, and community outings, complying with DOT regulations and local laws.

Benefits

  • Medical coverage, including HRA, FSA, premium discounts, wellness credits, free virtual and Minute Clinic visits, and free imaging and surgery.
  • Dental and vision coverage.
  • Company-paid life insurance and short- and long-term disability insurance.
  • 401(k) with up to a 2.5% company match.
  • Tuition assistance and reimbursement.
  • Student loan repayment assistance.
  • Employee Assistance Program.
  • Voluntary accident and hospitalization coverage.
  • For part-time and part-time on-call employees, 401(k) with company match and EAP.
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