About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, including bathing and bathroom functions, feeding, menu planning, dressing, grooming, taking medication and/or administering treatments, and housework. The role also helps customers make and keep appointments, provides or arranges transportation for errands, and serves as a companion. The professional supports customers in achieving agreed-upon goals to improve quality of life and integration into the community. They provide written daily updates of each shift’s activities using an online platform, observe customer conditions, and monitor surroundings, equipment, and materials to help ensure safety and success. Other duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • Understand and comply with HIPAA regulations.
  • Maintain prompt and regular attendance.

Responsibilities

  • Provide quality care, direction, guidance, and assistance with customers’ daily activities, including bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
  • Help customers make and keep appointments.
  • Provide or arrange transportation for errands and serve as a companion.
  • Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
  • Provide written daily updates of each shift’s activities using an online platform.
  • Observe customers’ conditions and monitor surroundings, equipment, and materials to ensure customer safety and success.
  • Perform other duties as assigned.
  • Understand and endorse ICM’s mission and vision.
  • Follow ICM policies, procedures, and Standard Operating Procedures (SOPs), and ask for clarification when needed.
  • Understand and comply with HIPAA regulations.
  • Maintain a clean and orderly work environment.
  • Maintain prompt and regular attendance.
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