DSS - DIRECT SUPPORT PROFESSIONAL - Per Diem

Moore Center Services, Inc.•Londonderry, NH

About The Position

The Direct Support Professional supports individuals with high-risk and complex needs in building skills, increasing independence, and achieving personal goals across a variety of settings. The role provides safe, high-quality services in accordance with state regulations and agency standards. The position includes implementing resident programming and approved behavioral and risk-management plans; assisting with activities of daily living and personal care; supporting medication administration; and ensuring clients’ health and safety. The Direct Support Professional also documents services and incidents, communicates with clients and stakeholders, accompanies residents to appointments and religious ceremonies according to their personal preferences, and transports residents when applicable. Additional duties include maintaining the residence and equipment, attending required training and meetings, and complying with mandated reporting and agency policies.

Requirements

  • Maintain personal automobile liability insurance of $100,000/$300,000.
  • Have a valid driver’s license and access to a safe, reliable vehicle during scheduled working hours.
  • Pass criminal, motor vehicle, and Bureau of Elderly and Adult Services background checks that meet agency standards; staff must also maintain required DCYF and OIG record checks.
  • Complete Management of Aggressive Behaviors (MOAB) training, parts 1 and 2.
  • Comply with state, agency, and department policies and procedures.
  • Demonstrate commitment to the Moore Center’s values and strong customer-service skills with clients and staff.
  • Maintain a positive attitude and use positive language with individuals served and team members.
  • Individualize support for the people served.
  • Work independently, as part of a team, or in a group setting to help individuals develop skills and improve quality of life in the community.
  • Provide personal care and behavioral support, including physical assistance.
  • Maintain a professional demeanor in emotionally charged situations.
  • Write detailed accounts of incidents and behaviors.
  • Successfully complete medication training if applicable.
  • Demonstrate flexibility in scheduling and daily assignments.
  • Demonstrate proficiency in Microsoft Word, Excel, and Outlook, and ability to master new software.
  • Be able to speak, read, and write English, identified as an essential function of all positions.
  • Meet job requirements and physical requirements considered essential to client safety and well-being; alternate methods of accomplishing tasks may be considered to accommodate physical limitations.
  • Be prepared, in an emergency, to perform activities beyond those listed in the job description to ensure client safety.

Nice To Haves

  • Required state trainings through Relias Learning or equivalent are preferred.

Responsibilities

  • Follow the program schedule and daily duties outlined by the team and program manager.
  • Consistently implement resident programming training and Service Agreement goals and objectives, including daily living skills.
  • Meet applicable Residential Standards and Regulations required by the Division of Mental Health and Developmental Services and Moore Center Services, Inc.
  • Maintain appropriate records and complete timely, accurate documentation and reports.
  • Communicate effectively with clients, the clinical supervisory team, and other stakeholders.
  • Assist individuals with activities of daily living, including personal care and appropriate attire, and encourage self-advocacy and independence.
  • Ensure the general health and safety of clients and assigned environments.
  • Supervise residents’ self-administration and/or the distribution and administration of prescribed medications.
  • Complete required behavior management training before working with specific residents, and implement and document interventions as indicated in their programs.
  • Attend ongoing training and meetings as required.
  • Implement behavioral interventions guided by written behavior and risk-management plans approved by the Human Rights Committee.
  • Supervise residents’ medical and evaluative appointments and accompany residents to them.
  • Provide transportation for residents in an agency-approved vehicle.
  • Remain on shift until adequate coverage is provided, as determined by the house manager or designated responsible person (Shift Leader).
  • Assist with the general upkeep of the residence, furnishings, and equipment.
  • Comply with New Hampshire mandated-reporting requirements for suspected abuse, neglect, or exploitation.
  • Perform other duties as assigned by a supervisor.
  • Travel and transport clients when applicable.
  • Accompany clients to religious ceremonies according to their personal religious preferences.
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