About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, including bathing and bathroom functions, feeding, menu planning, dressing, grooming, taking medication and/or administering treatments, and housework. The role helps customers make and keep appointments, provides or arranges transportation for errands, and offers companionship. The professional supports customers in achieving agreed-upon goals to improve quality of life and community integration. They provide written daily updates about each shift’s activities through an online platform and observe customer conditions and surroundings to promote safety and success, including monitoring equipment and materials. Other duties may be assigned. The role is based in Hope, Arkansas, with an every-other-weekend schedule of Saturday and Sunday, 7:30 a.m. to 7:30 p.m. Employees are expected to understand and endorse ICM’s mission and vision, follow ICM policies, procedures, and Standard Operating Procedures, comply with HIPAA regulations, maintain a clean and orderly work environment, and maintain prompt and regular attendance.

Requirements

  • High school diploma or equivalent.
  • Understand and endorse ICM’s mission and vision.
  • Follow ICM policies, procedures, and Standard Operating Procedures.
  • Comply with HIPAA regulations.
  • Maintain prompt and regular attendance.

Responsibilities

  • Provide customers with quality care, direction, guidance, and assistance with daily activities, including bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
  • Help customers make and keep appointments.
  • Provide or arrange transportation for errands and provide companionship.
  • Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
  • Provide written daily updates of each shift’s activities using an online platform.
  • Observe customer conditions and monitor surroundings to ensure safety and success, including monitoring equipment and materials.
  • Perform other duties as assigned.
  • Follow ICM policies, procedures, and Standard Operating Procedures, and seek clarification when needed.
  • Comply with HIPAA regulations.
  • Maintain a clean and orderly work environment.
  • Maintain prompt and regular attendance.
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